Complaining about a residential care home. - Help Scope provide information and advice

Grace_Scope

Hi everyone,

Scope information and advice team are looking to speak to people who live in a residential care home and have experienced unacceptable treatment. 

We will speak to you for roughly an hour. During this time we will show you a new information and advice page about "Complaining about a residential care home". We will ask you to read through the page and ask you for your thoughts. 

We will pay for your time in the form of a £30 giftpay voucher. 

If you have wanted to complain or have complained previously about unacceptable treatment in a residential care home- please email me at: grace.brown@scope.org.uk

Any further questions, feel free to ask! 

christian96

What do I have to do?

Chloe_Scope

Thank you for sharing this @Grace_Scope! 

Grace_Scope

@christian96 Thanks for your interest!

If you are willing to take part we will ask you to read a webpage. Then we will ask for your opinion on parts of the page. It should take less than an hour. 

Please email me at grace.brown@scope.org.uk I will explain in more detail what we will be asking. I can answer any questions you have. 

Thanks!

AlexW_Scope

Thanks to everyone for their input - we have published the page at https://www.scope.org.uk/advice-and-support/complaining-about-a-residential-care-or-nursing-home/