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can i ring dwp to discuss assesment report with out asking for mr

my daughter was awarded mobility but only got 7 points on daily for cfs and fnd it says on report for cooking and on dressing assistance was considered due to reporting the majority of days she has moderate to severe symptoms however these days are after activity following better days because she can do some chores drive and visit family member aid appropriate to reduce fatigue to assist with repeatability a when ask about taking medication she said she can do this no problems she did not tell them that her partner allways makes her a drink in a morning and gives her tablet her tablet can she mention this can she ring dwp just to have it explained to her why assistance wasnt givenwith out asking for a mr we dont realy understand descriptors first claim with no help any help please
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