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Pips said I failed their assessment now they say they never made the decision

Had the assessment on 4 june, then on 6 got a txt saying that PIPs got copy of assessment and would be in touch within 6 weeks, then few weeks later ESA wrote to me saying they were reducing my benefit. When I contacted them, they told me that PIPS contacted them on 10th and told them I wasnt getting anything for my physical disability, which had gotten allot worse since my last assessment, so much so I was now diagnosed with an auto immune disease which can kill you.
I spoke to PIPS saying hadnt recieved their decision letter, they said they sent it on 10 june, several times they said they said they sent out a copy, once they said the chap who made the decision was very busy and was delayed in sending but had sent a copy that morning.
I then rang last week really annoyed saying its nearly 2 months and I still havnt got the letter, they then said there was a mistake and they had never made a decision, when I recorded ALL the calls, where they clearly told me they had made the decision.
I then rang last week really annoyed saying its nearly 2 months and I still havnt got the letter, they then said there was a mistake and they had never made a decision, when I recorded ALL the calls, where they clearly told me they had made the decision.
Ive spent last 2 months working on mandatory reconsideration as I did recieve copy of report which was filled with mistakes, I recorded this also.
I want to sue them, Im on benefits.
Is it possible to sue
as I find it sickening that they abuse sick people like this
Its crazy that last assessment 2 years ago Id had a few knee operations and I had collapsed discs, Id suffered pain for 40 years but doctors said it was nothing, first they said it was in my head, then they said it was old age. then last year I found out, I got psoriasis at 5, and 1 in 3 people with psoriasis develop psoriatic arthritis within ten years of developing psoriasis , all the symptoms I was suffering, even miscariages...
The doctors NEVER suggested this, they didnt even tell me psoriasis was an auto immune disease, never sent me to a dermatologist.,
It was only cos last year I woke up with swollen hands and feet, and couldnt bend my fingers, that suddenly my doctor said it was prob psoraitic arthritis
I got officially diagnosed in December and told PIPS I had a change in circomstances, and were before they had awarded me £300 a month for my PTSD from a23 yr DV relationship and my physical disabilities, now they said I wasnt getting anything for my physical disabilites, despite I know my PIPS form showed worse conditions, and even though the assessor got alot wrong, it was clear I was disabled.
Any suggestions and help greatly appreciated.
I just want finally to sue PIPS for doing this to people
the fact I recorded everything means
they can be banged to rights
Many thanks
Replies
Unfortunately the DWP don't really look at what your diagnosis is for PIP, it's all about how it affects you and your ability to do day to day things.
Did you inform them that you were recording all of the phone calls and your assessment? The people you speak to are just call handlers in a call centre so your best bet would be to ask to speak to a case manager about any has happened.
I very much doubt you'd be able to sue them, but there are other people far more knowledgeable than me so I will tag them here.
@mikehughescq @poppy123456
I’m sorry you have had a hard time.
Seems you dont understand me, Ive got really bad dyslexia
Your ESA being affected - if your ESA has gone down solely due to your PIP rate being reduced then you must have income related ESA and be in receipt of additional premiums. Cont based ESA on its own is not affected by PIP rates. What I would question tho is if there hasn’t been a decision made by PIP (as you’ve said they now advise) then income related ESA would have no reason to be reduced so there is clearly a mix up somewhere. I would take a stab at you’re ESA being income related and a decision has indeed been made by PIP and shared with DWP. Have you checked your address info is correct with PIP? It could be the simple reason for not receiving the decision in the mail. I would suggest a further call to PIP to clarify the exact situation and re-request your decision letter as I suspect is applicable.
and the other members (like me!) on here can do is give their opinion as requested. Because it doesn’t line up with your personal views doesn’t make this a nasty or unhelpful place 😊.