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jstewart1

Please could I have a response ASAP as I am seeing a manager on Thursday

I seem to really be struggling with situational questions. I can manage the first half of the questions really well.

I really struggle with the situational questions

I have an hour a week with a general manager at work and she wants to understand how you learn, how you retain information (as everyone is different). I may then be able to approach the session with you a bit differently which may work better for you.

First of all the way I learn scenario questions is writing down the answers and practicing them verbally till I am almost a robot. If I have notes I do not know what I am doing. I can't remember things easily

I am looking at a new job as my contract is coming to an end next month and need a new role

Please could I have a response ASAP as I am seeing a manager on Thursday

Many Thanks in advance

Jo Stewart

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Comments

Chloe_Alumni

Hi @jstewart1 and a very warm welcome to the community!

Can I ask what your current role is? This might give us a bit more context to be able to support you better.

jstewart1

So I am a radiotherapy admin clerk/receptionist at Guy's and St Thomas' Hospital Band 2. I have been applying for Band 3 jobs and getting interviews. I was going to attatch my CV to give you an idea of what my employment is like

June 2019 – Nov 2019 Temp Patient Access Officer/Receptionist

Mar2019 – Jun 2019 Temp Admin Assistant

Jan 2019 – Feb 2019 Temp Waiting List Admin Assistant

Dec 2018 Temp Medical Secretary Assistant

Oct 2018 – Dec 2018 Temp Patient Call Reminder

Aug 2018 – Sep 2018 Temp Information Governance Officer (IGO)

Apr 2018 – Jul 2018 Temp Patient Access Officer / Admin Assistan

Feb 2017 – Aug 2017 Telephone Canvassing

Nov 2016 – Feb 2017 Door to Door Fundraiser

janer1967

Hi and welcome to the community, I am sorry but I dont quite understand what advice you are wanting ?

Are you looking for interview techniques advice , it is hard to give advice about situational questions as they are designed to find out how you would react as an individual in the given situation. As everyone would react differently there isnt a right or wrong answer.
The interviewer will be looking for someone who can lead the situation and take responsibility for the task, the people and the outcome. They are also looking for understanding of the company values and knowledge of customer service

If you have more specific advice then just ask and we can try and help

Also if you have a disability you could request reasonable adjustments at interview

Tori_Scope

Hi @jstewart1

Good luck with your chat with the manager today (if you haven't already had it!). Let us know how it goes

Tori

Chloe_Alumni

I hope it went okay @jstewart1!

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