If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.
Find out how to let us know if you're concerned about another member's safety.
Find out how to let us know if you're concerned about another member's safety.
Reporting change of circumstances
Options
Kyampa
Community member Posts: 17 Connected
Hi friends, my youngest son has severe learning difficulties and been in receipt of DLA since he was little. Hes now 29. In 2012, he started living in a care home due to a lot of challenging difficulties. A month after he moved, I called DWP and informed them. I also wrote them a letter. However for all the following years nothing changed about his benefits. Until recently when his DLA was stopped. When i called them they asked if hes still at home and i told them he moved and gave them details. I also told them I had informed them but they said they have no record of that. Since then I haven't heard from them and am getting anxious. Any advice and information about what to do next? Thank you all
Comments
-
Moving house wouldn't affect any DLA claim and his claim shouldn't have stopped because of that. A simple change of address is all that's needed.However, living in a care home can affect the care part of DLA but it will depend what sort of care home and the funding. What DLA award did he have? This link may help https://www.turn2us.org.uk/Benefit-guides/Care-homes-and-benefits/Benefits-that-can-be-paid-if-you-live-in-a-care-ho
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
He was getting care component middle and mobility component lower. Both have been stopped. Am worried they may insist that they didn't receive a notification. Thanks again
-
The mobility part shouldn't be affected. The care part can be it's difficult to advise with no information given other than it's a care home. Do you have proof that you did contact them?
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
Its a care home which is partly funded by Local authority and NHS. Then he tops up from his benefits for his care. I do not have the specific date that i made the phone call but I do have a copy of the letter that I sent them informing them. Please feel free to ask me anything as am longing for advice and views. Thanks
-
As he's partly funded by his local authority then yes it can affect DLA care part. You can request all the information held about him by using this link here. https://www.gov.uk/guidance/request-your-personal-information-from-the-department-for-work-and-pensionsOnce you receive all the information then you'll be able to look through it to see if there's anything that shows you did report the changes. If it's their error then any overpayment won't be recoverable.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
Many, many Thanks Poppy123456. This is very helpful. I shall definitely request the information. Just out of curiosity, what happens if they say they have nothing on record to show that i informed then? For example they have already said they have no record of the telephone call that I made.
-
Then an overpayment maybe possible but i can't say for sure because i can't see any paper work or know anything about his circumstances and the care home he's living. Some advice from an agency is also advised here, if you can get some help. Use this link to see what's local to you. https://advicelocal.uk/
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
Hello @Kyampa
I hope the advice provided above has been helpful, if there's anything further we can help you with please don't hesitate to ask.
Ross
Online Community CoordinatorOnline Community CoordinatorConcerned about another member's safety or wellbeing? Flag your concerns with us.
Did you receive a helpful reply to your discussion? Fill out our feedback form and let us know about it. -
This has been great help. Thank you very much.
-
Hi @Kyampa Welcome to the community glad you have joined us and that Poppy has helped you with your query. It must be a worrying time for you and I hope you get it sorted
-
Hello janer1967, thank you so much for having me and supporting me. The support has been amazing. I hope it gets sorted to because am very worried about whats gonna happen. I probably will give them a call sometime next week.
-
Keep us updated on progress and take care
-
Will do. Thanks and u too.
-
You're very welcome. I hope you'll be able to get it sorted soon.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
Hello Mikehughescq, thank you very, very much for this great information. Absolutely reassuring. I greatly appreciate. I am so happy I joined the forum/group. I definitely still have the copy of the letter and have an idea of the details of the telephone conversation. Been just soo worried that they may accuse me of fraud. Please keep me informed of any similar situations and outcomes that u may know. Thanks again
Brightness
Categories
- All Categories
- 13K Start here and say hello!
- 6.6K Coffee lounge
- 69 Games lounge
- 385 Cost of living
- 4.3K Disability rights and campaigning
- 1.9K Research and opportunities
- 199 Community updates
- 9.2K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 768 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 586 Dating, sex, and relationships
- 363 Exercise and accessible facilities
- 737 Transport and travel
- 31.6K Talk about money
- 4.4K Benefits and financial support
- 5.2K Employment and Support Allowance (ESA)
- 17.1K PIP, DLA, and AA
- 4.9K Universal Credit (UC)
- 6.2K Talk about your impairment
- 1.8K Cerebral palsy
- 869 Chronic pain and pain management
- 180 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.2K Mental health and wellbeing
- 317 Sensory impairments
- 818 Rare, invisible, and undiagnosed conditions
Complete our feedback form and tell us how we can make the community better.
Do you need advice on your energy costs?
Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.