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It is normal for a PIP assessor to ask about my criminal record? What can I do if I found them rude?

I had a assesment for pip today over the phone some of the questions they asked was weird do u have a crimal record and about my past etc I suffer with gad she didn't even know what that was I felt like a crimal she spoke quiet rudly and I cryed after about bringing my past up u need help they make u more depressed and anxity worse if it wasn't for my partner helping me do thinkd ie going shop for me helping me two my meds keeping track on r money etc I don't go out now for nearly a 9 months thinking of putting a complaint in but scared it might screw me over and what made things wise she was doing th call at home due to covid 19 but she had her child in the room ment to be privite
Replies
I'd also like to welcome you to the community. I'm sorry to hear that your experience with the PIP assessment phonecall was upsetting, and that this has made your anxiety worse.
Just to let you know, I've moved your post into the PIP category here on the community so that more people will be able to see and respond to your post.
You might also like to have a look around the mental health support section of the site, and I found a thread on tips for dealing with anxiety, which might be helpful for you in the meantime?
Tori
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i understand it’s not nice taking bout the past was your claim for anxiety ? I also suffer with mental illness . She asked me bout when I was in a abusive relationship years ago because since then If when I developed serious mental illness over time so she was very interested in hearing bout my time in a women’s refuge which brought up some awful memories . But they had to ask tho questions .
im sorry yours was rude I really hope you get the help you deserve . All you can do is answer there questions the best you can .
im sorry the phone call wasn’t great . There very stressful situations
I'm sorry that she wasn't understanding regarding your GAD, I can only imagine that this made the situation much more stressful for you.
I'm concerned to hear about you hitting your head with your hand and punching yourself. I understand that this may be an outlet for you when you are frustrated or anxious, but do you have any alternative coping strategies that you could turn to instead? You could download the free distrACT app to help. This gives you easy, quick and discreet access to information and advice about self-harm. There's also some useful information on how to avoid self-harm on the Mind website, which contains some safe alternatives for when you're feeling the urge.
I hope that the replies on here have been useful, and have made you feel a little less alone
Tori
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As mentioned try and forget it for now until you get your report, then maybe the time to complain about the assessor but from what I have heard complaints dont get very far
I agree though that while assessments are done at home I dont feel it is acceptable that a child is present and that you could hear them in the background, it is not giving you the privacy you deserve and also could be distracting for the assessor.
This is only my opinion though which others may disagree with
Keep us updated when you get your report
I just wanted to check in with you and see how you were today? I hope you are having a nice weekend and are feeling more relaxed
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