Also our Housing association now only have a receptionist on two days per week for post collection and to report repairs other than those on the app. I am finding it increasingly difficult due to issues on the corridor where I live there are about 13 residents on my side of the corridor, and there are a couple the others and myself dont get on with. we usually get a stern glance and then a huff and they look away. at this point I usually have my headphones in so I dont even get involved with them.
I wanted to find out my rights in this situation I am sure not having hot water for more than a few days is illegal in one way or another.
any help would be appreciated.
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