Delay Occupational Health

sufian94

I have started a new job for a month now and my manager keeps saying OH will contact to discuss my what they can offer me for my disability. I am now been put on observation on calls, but not doing my full work. keeps saying Monday to be then follows, now month has passed. I don't know what to do, I made a verbal complaint to my manager, she is being great chasing OH. Covid is the excuse, shouldn't take a month to support a new employee. Can anyone give me advise please, what to do? is it ok to leave the job, compensation I can claim from the company for the delay? Anything really appreciate it.

Ross_Scope

Hi @sufian94

Sorry to hear you are having trouble getting the adjustments you need at work, did you broach the subject with your new employer before you started the job?

If you think the job is something you will enjoy going forward, I wouldn't suggest quitting, it can be a stressful and often challenging process to get any adaptations in place but it will be more than worth it I'm sure. 

sufian94

Hi

I did they promised since day 1 and feels like its empty promise. I complaint they can only apologise. Is it worth staying, with a company like that? I was wondering, if I get any kind of compensation or anything, I don't want to go without a fight, tommrow it could be someone else in a similar situ like me.

woodbine

Theres another member having the same problem as you and i'll give you the same advice, its only been a month and these are unusual times better to give them a chance to sort it out, and to be frank there is no chance of compensation at this stage and with growing unemployment a job is a job.
I'll tag the other person see if they can help @samfits99

sufian94

thanks

poppy123456

HI,

These are not normal times, lots of people are off work and those that are able to continue to work they are under huge amounts of pressure trying to do the job of many others as well as their own because of people being off sick.

You've only started working 1 month ago which really isn't long at all, even under normal times that's really not long.

As Ross has said, did you ask for the adjustments before you started working?

sufian94

yes i did. I'll give it till end of next. week, as i'm getting paid and doing nothing, but observing.

sufian94

I'm working thorugh agency is it best to contact them and let them know the situation?

woodbine

sufian94 said:

I'm working thorugh agency is it best to contact them and let them know the situation?

probably not as you work for the employer not the agency, as already said a month isn't a long time for RA, what work are you doing? and what RA are you seeking?

sufian94

I'm working in a bank, i really don't want to mess up. Sorry, to act dump,  I didn't understand what RA means?

poppy123456

RA = Reasonable adjustments. https://www.gov.uk/reasonable-adjustments-for-disabled-workers what adjustments are you asking for?

sufian94

I asked for double headsets or something that I can hear the phones properly 

poppy123456

Is this what you mean? https://www.amazon.co.uk/Elikliv-Cancelling-Customer-SoftPhone-Lightweight/dp/B086GGRQ3V/ref=sr_1_12_sspa?adgrpid=52375586799&dchild=1&gclid=EAIaIQobChMI-pKYvtPN7AIVR-

If it is then for the sake of just £14 i'd buy my own. I know you shouldn't have to but these are very difficult times and it will likely be quicker to do it this way.

sufian94

Thanks, I’ll check it out. 

janer1967

If you are getting paid for just observing then they have made a reasonable adjustment already by not expecting you to take calls until you have the equipment required

As a HR Manager for many years it can take a while to get OH to do the assessment especially if your company use an outsourced service and that us without the problems of covid.

You really need to give them more time and leaving would not be a good idea as you will find it difficult to get another job, and to me they sound like a reasonable employer 

You could contact the agency and ask them if they can supply what you need but as suggested if you can purchase them yourself then I would do so and try claim the money back. 

If this is the only thing you require to do the job then it is advisable ti get your own as they then would be yours to take to other emloyers

sufian94

I will wright to my agency and let them know what’s happening, if they can provide it. They doing their best by me. Agency work, I’m sure they can find me somewhere else, I’ll ask them that. If not patience is the key. Thanks very much. 

poppy123456

sufian94 said:

I will wright to my agency and let them know what’s happening, if they can provide it. They doing their best by me. Agency work, I’m sure they can find me somewhere else, I’ll ask them that. If not patience is the key. Thanks very much. 

Surely you can buy this yourself rather than finding another job. If it was something that cost so much more then i could completely understand but it's not a fortune and at least it will allow you to do your job, for now at least.

sufian94

Yes I’m buying myself, now, then claim the cost. Also they said OH will do a assessment and see, what other things they can give to make work easier. 

sufian94

Hi to update I told my agency they not happy with the treatment I’m receiving, they have reported it HQ for a complaint. Need to wait for the outcome, while agency says stay at the role, they find disability friendly role.