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Trying to resolve a faulty phone with Tesco

Butler356Butler356 Member Posts: 40 Courageous
edited November 2020 in Disabled people
I've sent the last couple of days and today on hold and gave up and today for an hour of my time to resolve a phone fault - All it amounted to was for a follow up phone call within 48 hrs - **** customer service so far - will keep you posted!!!
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Replies

  • Cher_ScopeCher_Scope Posts: 4,071

    Scope community team

    Oh heck @butler365 Listening to that hold music can really get on my wick!  

    I hope you have more luck soon, keep us updated :)
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  • Ross_ScopeRoss_Scope Posts: 4,213

    Scope community team

    Yep I'm with @Cher_Scope on that one, nobody likes being on hold.

    Fingers crossed you get somewhere with this quickly.
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  • woodbinewoodbine Community Co-Production Group Posts: 4,534 Disability Gamechanger
    I've been with tesco mobile for years now and have to say their service is fantastic, last week I renewed my contract and changed my phone took all of 10 minutes, sorry to hear @Butler356 that your experience wasn't as good
    "Putting a child into care, isn't caring for a child" (T.Rhattigan)
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