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Trying to resolve a faulty phone with Tesco
Butler356
Member Posts: 40 Courageous
I've sent the last couple of days and today on hold and gave up and today for an hour of my time to resolve a phone fault - All it amounted to was for a follow up phone call within 48 hrs - **** customer service so far - will keep you posted!!!
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Comments
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Oh heck @butler365 Listening to that hold music can really get on my wick!
I hope you have more luck soon, keep us updated
Online Community Co-ordinator
Want to tell us about your experience on the online community? Talk to our chatbot and let us know.Concerned about another member's safety or wellbeing? Flag your concerns with us. -
Yep I'm with @Cher_Scope on that one, nobody likes being on hold.
Fingers crossed you get somewhere with this quickly.Online Community CoordinatorConcerned about another member's safety or wellbeing? Flag your concerns with us.
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I've been with tesco mobile for years now and have to say their service is fantastic, last week I renewed my contract and changed my phone took all of 10 minutes, sorry to hear @Butler356 that your experience wasn't as goodBe extra nice to new members.
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