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Trying to resolve a faulty phone with Tesco
Butler356
Community member Posts: 40 Courageous
I've sent the last couple of days and today on hold and gave up and today for an hour of my time to resolve a phone fault - All it amounted to was for a follow up phone call within 48 hrs - **** customer service so far - will keep you posted!!!
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Comments
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Oh heck @butler365 Listening to that hold music can really get on my wick!
I hope you have more luck soon, keep us updated
Online Community Co-ordinator
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Yep I'm with @Cher_Scope on that one, nobody likes being on hold.
Fingers crossed you get somewhere with this quickly.Online Community CoordinatorConcerned about another member's safety or wellbeing? Flag your concerns with us.
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I've been with tesco mobile for years now and have to say their service is fantastic, last week I renewed my contract and changed my phone took all of 10 minutes, sorry to hear @Butler356 that your experience wasn't as goodSeasons greetings to one and all 🎄🎅🏻🌲
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