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Trying to resolve a faulty phone with Tesco

I've sent the last couple of days and today on hold and gave up and today for an hour of my time to resolve a phone fault - All it amounted to was for a follow up phone call within 48 hrs - crap customer service so far - will keep you posted!!!
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I hope you have more luck soon, keep us updated
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Fingers crossed you get somewhere with this quickly.
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