If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.
Find out how to let us know if you're concerned about another member's safety.
Find out how to let us know if you're concerned about another member's safety.
Trying to resolve a faulty phone with Tesco
Options
Butler356
Community member Posts: 40 Courageous
I've sent the last couple of days and today on hold and gave up and today for an hour of my time to resolve a phone fault - All it amounted to was for a follow up phone call within 48 hrs - **** customer service so far - will keep you posted!!!
Tagged:
Comments
-
Oh heck @butler365 Listening to that hold music can really get on my wick!
I hope you have more luck soon, keep us updated
Online Community Co-ordinator
Want to tell us about your experience on the online community? Talk to our chatbot and let us know.Concerned about another member's safety or wellbeing? Flag your concerns with us. -
Yep I'm with @Cher_Scope on that one, nobody likes being on hold.
Fingers crossed you get somewhere with this quickly.Online Community CoordinatorConcerned about another member's safety or wellbeing? Flag your concerns with us.
Did you receive a helpful reply to your discussion? Fill out our feedback form and let us know about it. -
I've been with tesco mobile for years now and have to say their service is fantastic, last week I renewed my contract and changed my phone took all of 10 minutes, sorry to hear @Butler356 that your experience wasn't as good2024 The year of the general election...the time for change is coming 💡
Brightness
Categories
- All Categories
- 13K Start here and say hello!
- 6.6K Coffee lounge
- 69 Games lounge
- 385 Cost of living
- 4.3K Disability rights and campaigning
- 1.9K Research and opportunities
- 199 Community updates
- 9.2K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 768 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 586 Dating, sex, and relationships
- 363 Exercise and accessible facilities
- 737 Transport and travel
- 31.7K Talk about money
- 4.4K Benefits and financial support
- 5.2K Employment and Support Allowance (ESA)
- 17.1K PIP, DLA, and AA
- 4.9K Universal Credit (UC)
- 6.2K Talk about your impairment
- 1.8K Cerebral palsy
- 869 Chronic pain and pain management
- 180 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.2K Mental health and wellbeing
- 317 Sensory impairments
- 818 Rare, invisible, and undiagnosed conditions
Complete our feedback form and tell us how we can make the community better.