Trying to resolve a faulty phone with Tesco

Butler356

I've sent the last couple of days and today on hold and gave up and today for an hour of my time to resolve a phone fault - All it amounted to was for a follow up phone call within 48 hrs - crap customer service so far - will keep you posted!!!

Cher_Scope

Oh heck @butler365 Listening to that hold music can really get on my wick!  

I hope you have more luck soon, keep us updated

Ross_Scope

Yep I'm with @Cher_Scope on that one, nobody likes being on hold.

Fingers crossed you get somewhere with this quickly.

woodbine

I've been with tesco mobile for years now and have to say their service is fantastic, last week I renewed my contract and changed my phone took all of 10 minutes, sorry to hear @Butler356 that your experience wasn't as good