My partner had a phone call today without any warning from Independent Assessment Services to conduct a reassessment interview. He is Autistic and struggles with using the phone and speaking over it. I phoned them back and they said, without much apology, that it was one of their health professionals and this time offered an appointment for a phone interview this coming Saturday at 2.10 pm. They also advised me I would not be able to speak for him unless I was an appointee. It appears this is a long process and I can't even get through to the DWP to start this process. It just feels to me like they are trying to ambush him and cut him off from support for the process! I have written to our MP in disgust (if that ever actually helps). Do we have any rights around this or can they do what they want?