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Carers element backdate

Rocs21Rocs21 Member Posts: 8 Listener
Hi I’m just wandering if anyone can help. I first applied for UC September 2019. I notified my work coach about caring for someone since the start of my claim. Last week I just realised I could get carers element. I wrote on my journal about this and was told that there was not enough evidence of me caring for someone as my previous work coach failed to verify this. I asked them if I was able to get it backdated from when I reported caring for someone, and they told me that it is going to a decision maker. Does anyone know how long a decision maker could take ? And also know that since I reported I was caring for someone at the start of my claim would I be able to get the carers element backdated? Thanks 

Replies

  • janer1967janer1967 Community champion Posts: 7,450 Disability Gamechanger
    Hi and welcome 

    The waiting time for a decision depends entirely on the workload of the DM so it's hard for anyone to tell you 

    As for back pay that will be what the DM is looking at 

    Did you not declare this on your application or through your online journal before last week 

    It will be difficult to justify to them if you didnt claim initially or before now 

    Is there anything you can provide as evidence? 

    I'm not certain but I think the normal back date is 3 months 

    Good luck and let us know how you get on 
  • Rocs21Rocs21 Member Posts: 8 Listener
    Hi and thanks for replying, yeah I have declared online when I did my application and has always been stated that I have been caring for someone since the start of my claim. So I do have evidence of that. I just don’t understand why my pervious work coach failed to look into this more when I applied.
  • Rocs21Rocs21 Member Posts: 8 Listener
    So the evidence is since applying for UC i have declared I was caring for someone. I have never received any follow up on this and have never received any care element payment l on my UC. I have heard that they don’t usually backdate carer element but I do think I might have a case as it was declared back in 2019.  
  • janer1967janer1967 Community champion Posts: 7,450 Disability Gamechanger
    That may help but also why did you not query before now about not getting paid it ? 

    Just playing devils advocate here 

    You said you only realised last week you could get carers element yet you put it on your application 

    Do you get the seperate carers allowance ? 
  • Rocs21Rocs21 Member Posts: 8 Listener
    I didn’t know I was entitled to carers element or that UC pay this, until last week. The reason i put I was caring for someone’s on my application is because it asked me if I did. Also I never applied for carers allowance as they deduct £1-£1 i also don’t need to apply for carers allowance to be entitled to carers element.
  • janer1967janer1967 Community champion Posts: 7,450 Disability Gamechanger
    That's why I asked about carers allowance in case you did get it and wasnt aware it would be deducted from UC 

    And yes your right you dont need to claim it to get carers element 

    I am just trying to help to make sure you know what you can claim as you wasnt aware of the carers element 

    Anyway good luck hope you get your back pay will be interesting to know the outcome for the benefit of other members 




  • Rocs21Rocs21 Member Posts: 8 Listener
    Ok thanks, I will update on the outcome. 
  • Adrian_ScopeAdrian_Scope Testing Team, Community Team Posts: 7,951 Scope community team
    Hi @Rocs21. I'm glad @janer1967 was able to help you with this.
    Can you still see in your journal where you originally told them you were caring for someone? At the moment they'll consider the change as "late reporting" so you need to highlight to them as much as possible that you made them aware of the change from the start of your claim. 

    Just to double check, does the person you care for receive mid or high-rate care DLA, Daily Living PIP or AA?
    Senior Community Partner
    Scope

    If you have a few minutes to spare, we'd appreciate your feedback on our online community.
  • Rocs21Rocs21 Member Posts: 8 Listener
    Hi yeah I was able to see I was still caring for the person I had said from the start and the person I care for is receiving pip . My case manager couldn’t update my carers element when I had mentioned it last week they told me I had to say I stopped caring for that person and so then reply I had to reply for carers element for the same person. It’s now with a decision maker to see if they will backdate my claim. I checked my statement carers element is now added on to my claim. 
  • Rocs21Rocs21 Member Posts: 8 Listener
    I had to remove I was caring for that person as it wasn't letting me update to receive a payment. I then had to apply again for carers element for the same person I already reported I had cared for on the start of my claim,  which was advised from my case manager. Sorry hope that makes a little more sense. I did phone up and explained the situation about not receiving any carers element even tho I was entitled. They explained to me that my pervious case manager failed to verify it and that’s how I didn’t receive any payment. I asked about backpay which is now went to a decision maker. So just got to wait. 
  • Rocs21Rocs21 Member Posts: 8 Listener
    This was my conversation on UC about carers and what I was advised to do in regards to receive carers element 
  • Adrian_ScopeAdrian_Scope Testing Team, Community Team Posts: 7,951 Scope community team
    Hi @Rocs21, that does sound like their usual procedure. When you re-declared the caring responsibilities did you put the date of change as the date your originally started caring?
    Fingers crossed for the backpay. Let me know how you get on. 
    Senior Community Partner
    Scope

    If you have a few minutes to spare, we'd appreciate your feedback on our online community.
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