Pip have asked for additional details, which I've already sent them. I'm at a loss as to what to do

sarah1986

I received a letter from pip on 1st of March saying they have everything they need.

Then this morning they sent a letter saying they need details of my oncologist. Which was sent with my renewal form also he sent his details again to them. I do not understand why they are asking me again for this information, I have been in tears all morning over it, I have also had to ring the mental health team because I cannot cope with it all, it is to much this has been going for 8 months in total now. I am at a loss what to do.

janer1967

I would suggest you call them if you can 

Do you have copy of form where you gave them the details 

Try not to get upset with it its a hard process to deal with 

The dwp are under lots pressure as well 

sarah1986

Thank you , yes I have a copy of everything I sent them, I know they are struggling, I am at my whitts end with it all, 

janer1967

Did you put the details on your form or was it on a separate sheet? 

They may have misplaced it if so any extra sheets or separate letters need to have your ni number and name on the top 

All you can do is ring them with the info or send it 

Tori_Scope

I'm sorry to hear that you're feeling a bit overwhelmed with it all @sarah1986. Were the mental health team able to help? 

sarah1986

Sort of , I spoke to my consultant about it cus it was his details they was after, and he said what again