I think I need to submit an MR, but I don't know what to do next

natasha1776

I’m new here, I don’t know if anyone can explain to me what I need to do please. I applied in jan after been long term depression, anxiety. Ibs. Last year I was diagnosed with migraines so in medication, also fibromyalgia again on medication for and this year under active thyroid again I’m in medications for them all. 

I decided to put in a claim because of all my struggles and day to day life and dr agreed with me. Fast forward to this month I had my assessment and it went awful part of my condition I struggle to explain verbally what I’m trying to say, how to explain things and I’m so forgetfulness too. Hence my assessment went rubbish. There was things I remembered to tell her but I wasn’t given points for. I got 4 on both eliments so didn’t get awarded pip. I’m going to do a apeal but I don’t know what to do next. 

Thank you for any replies  Natasha 

janer1967

Hi there 

The next stage is mandatory reconsideration  which should be explained in your offer letter 

There is lots advice in our pip section on appealing a decision and lots of posts 

You need to put your Mr in writing within 1 month from the decision  letter 

Ho through each descriptor you should score more points and give 2 examples of what happened when you try and do the task 

natasha1776

Thank you so much for you reply. The person doing the assessment didn’t even know about my medical condition. Half way through the assessment she said oh you have fibromyalgia so I said yes I do. Xx

janer1967

The assessors are not specialists in conditions they just assess your functionality against the descriptors 

It would be impossible to get specialists in every condition of all claimants 

natasha1776

surely they get Given paperwork to say what disability’s I’m struggling with, I’m not saying I wanted her to be a specialist on it. She just sounded suprised that I had it. Xx

janer1967

All they get is your form and evidence 

They may have basic knowledge of conditions most assessors are paramedics and physio or ex nurses 

As I said its about functionality not the condition 

Tori_Scope

Hi @natasha1776 As Janer1967 has said, the first step is to submit a mandatory reconsideration (Turn2Us). There's a deadline to complete this within 1 month of the decision date, but this can be extended if you need.

There are a couple of ways you can submit an MR. You can write them a letter, complete the MR form, or give them a call. If you decide to give them a call, you should always follow this up in writing. 

You should reference the decision they've made, and make it very clear that you want this decision to be reconsidered. You should explain why you disagree with their decision, point out what they might have missed, and state what you think you should have scored and why.

You can request a copy of the assessor's report if you haven't already. You can do this by calling PIP. This might help you to see what they said, so that you can refute it.

You can submit extra evidence if there's anything you missed off the first time around that might support your claim. Only submit this evidence if you think it'll be helpful in backing up your claims.