Hi again
so I’ve recently been awarded PIP. We asked Universal credit to backdate our carer’s element from PIP start date but they say that we’ve only just ‘reported a change’ so they can’t backdate it! We’ve gone back to our journal and checked the at the time of applying to UC (April 2020), in our initial questionnaire, it is clearly mentioned that my husband cares for someone (me) for 35 hours per week. We left it at that and never asked about carer’s element as I wasn’t getting PIP and therefore not even eligible for it. So why is UC penalising us for not ‘reporting a change’ before, even though there was NO ‘change’ to be reported anyway - we had stated right from the beginning that my husband was caring for me, the only ‘change’ would’ve been him stopping care! And if UC says that this is the standard procedure and everybody HAS to ‘report a change’ even after telling us that they are caring for someone, and even if they’re not eligible for carers element, then surely someone from UC should’ve informed us of this procedure?! How on earth would we figure this apparently contradictory action out ourselves?
Please help/guide as to what we can do now.