Using Covid as an excuse!

Sorry_Susan

Since lockdown started we have tried to access (free) mobility scooters at High Elms Country park near our house. The story is that they cannot accept new users as they cannot supply training due to Covid. I find this ridiculous as the training will be outside and people can wear masks - shops are open, restaurants are open. I am so frustrated! Right through lockdown disabled people and their carers have been shafted - I have not had any respite since the first lockdown.
Aargh! I cannot take this any more.

janer1967

Hi there 

I am sorry to hear this I do tend to agree that it seems like some services have used it as an excuse bit you need to bear in mind staff shortages and staff having to work from home and also provide care for children etc 

Hopefully things are getting a bit more back to normal 

pollyanna1052

Sorry_Susan

Thank you for your comment @Username_removed. I had not given that side of it any though. I guess there is always two sides to any story.
I did however manage to get confirmation from High Elms country park that the service would resume on 28 June. Yeah! Tried to book a tramper this morning only to be told that it was not available after all. Turns out that the 'risk assessment' was done but not passed on to the staff who should be aware of it!? Nope, the staff involved are not off and turned out to be at work after I started asking to speak to a manager.