Phone call from case manager — Scope | Disability forum
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Phone call from case manager

kerryi86 Member Posts: 8 Listener
Hi there,

Some of you may remember I had my pip assessment a few weeks ago, today I had a phone call from the case manager just clarifying a few bits from the report she said I will have a decision made this week. I first applied at the end of November so it’s been a long wait. Hopefully it’s nearly over for a while anyway.


  • janer1967
    janer1967 Member Posts: 12,213 Disability Gamechanger
    Hopefully not long now for the decision

    Thanks for the update 
    Here to help with my experience in hunan resources and employment rights 
  • MarkM88
    MarkM88 Member Posts: 1,798 Pioneering
    Fingers crossed for you. 
  • Emilyb81
    Emilyb81 Member Posts: 527 Pioneering
    Good luck @kerryi86 not that luck should come in to it but you know what I mean? :smile: I hope you get the decision you need! Xx
  • chiarieds
    chiarieds Community Co-Production Group Posts: 10,465 Disability Gamechanger
    The long wait is nearly over @kerryi86 - I hope you'll let us know how you've got on. thank you. :)
  • kerryi86
    kerryi86 Member Posts: 8 Listener
    Thanks everyone I have to be honest although it’s been a very long process it has been much better than others I have read on here both the assessor and case manager I have spoken to have been very nice. The case manager this morning did say she was awarding enhanced mobility she was going to go over the care questions again and make a definete decision on that. Asked lots of questions about hospital stays I have had and said thankfully at the moment they didn’t impact on my award? She also said she had to work out when it could be paid from but I would probably have the money in my bank before I got the letter. After reading lots of other people’s stories I was terrified of this process but so far they have been fair and polite not much more I can ask for x
  • Tori_Scope
    Tori_Scope Posts: 5,974

    Scope community team

    Very best of luck @kerryi86 :) Thanks for the update, and please do let us know how you get on. 
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  • calcotti
    calcotti Member Posts: 2,983 Disability Gamechanger
    edited June 10
    The questions about hospital stays are to check periods of entitlement to be paid. Entitlement ends after 28 days in hospital and stays separated by less than 28 days are added together.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.


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