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Does the DWP have an email address?

Sam01
Member Posts: 36 Connected
Hi all, I want to contact the DWP about a non urgent enquiry but unfortunately the last time I called them, I was stuck on hold for 40 minutes. I have been looking for a contact email address but cannot find one. Can someone confirm if they do have a contact email address and if so, what it is. Thanks in advance.
Comments
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The email address is an online form, scroll down half a page for it on the following link
https://www.gov.uk/guidance/contact-the-department-for-work-and-pensions-about-its-policies
?“This is my simple religion. No need for temples. No need for complicated philosophy. Your own mind, your own heart is the temple. Your philosophy is simple kindness.”
― Dalai Lama XIV -
leeCal said:The email address is an online form, scroll down half a page for it on the following link
https://www.gov.uk/guidance/contact-the-department-for-work-and-pensions-about-its-policies
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Online Community CoordinatorConcerned about another member's safety or wellbeing? Flag your concerns with us.
Did you receive a helpful reply to your discussion? Fill out our feedback form and let us know about it. -
Thanks for sharing that @mikehughescq. Is that contact information in the public domain anywhere? As the OP says they have been looking for an email address, and I've spent plenty of time myself in the past wondering whether they can be contacted by email. If that is publically available, it's not very straight forward to find.
Online Community CoordinatorConcerned about another member's safety or wellbeing? Flag your concerns with us.
Did you receive a helpful reply to your discussion? Fill out our feedback form and let us know about it. -
I was given same email address as @mikehughescq shared by a complaint compliance officer to send documentation but when I rang to check said documents had been received I was told by telephone clerk dwp don’t receive emails so unsure
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In regarding appeals and MR, the direct email to the Decision Makers is:
[email protected]
This can be your evidence that you have submitted something to DWP -
@dave392
Of course DWP would say they don't receive email so they won't have to deal with anything that doesn't suit them.
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