I'm my Mum's appointee (as of today) and have a telephone assesmsent next week. Advice and tips? — Scope | Disability forum
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I'm my Mum's appointee (as of today) and have a telephone assesmsent next week. Advice and tips?

CatsMeow Member Posts: 13 Listener
edited July 2021 in PIP, DLA, and AA

There is absolutely way in hell she does not qualify for high care mobility and daily living - she has god knows how many conditions, and should have been on this a long time ago (but couldn't make the application because of the rut she's in for years. Genuinely spends 95% of time in bed and leaves the house once or twice a year for medical appointments.)

After her missing two phone appointments (that I didn't know about; assumed the application had been cancelled), I stepped in and I am now her appointee.

I know I'm probably fighting a losing battle, but does anyone have tips or advice? I'm aware of what PIP is about and how points are scored - but I'm really quite determined to try get her it without the appeal.

I'm talking more things I should say on the phone, have to hand, my tone to the assessor, questions I should ask to them, anything I need to know about them "catching me out"

Thank you! This is a ****** of a company!


  • woodbine
    woodbine Member, Community Co-Production Group Posts: 7,751 Disability Gamechanger
    Without knowing far more there is no way we can comment as to what award she may or may not get, and you may or may not have to go to appeal.
    However as for how to handle the assessment try and avoid answering yes or no to any questions and refer to the copy of the application (if you have one)
    Be extra nice to new members.
  • calcotti
    calcotti Member Posts: 6,374 Disability Gamechanger
    CatsMeow said:..I know I'm probably fighting a losing battle, ..
    Why would you think that? You say you are aware of the points system. If you have explained her difficulties with examples of what happens if she attempts the activities you have done what is necessary to get the claim considered on its merit. In terms of tone with the assessor you need to make sure you answer the questions fully. 
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.


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