I'm my Mum's appointee (as of today) and have a telephone assesmsent next week. Advice and tips?
There is absolutely way in hell she does not qualify for high care mobility and daily living - she has god knows how many conditions, and should have been on this a long time ago (but couldn't make the application because of the rut she's in for years. Genuinely spends 95% of time in bed and leaves the house once or twice a year for medical appointments.)
After her missing two phone appointments (that I didn't know about; assumed the application had been cancelled), I stepped in and I am now her appointee.
I know I'm probably fighting a losing battle, but does anyone have tips or advice? I'm aware of what PIP is about and how points are scored - but I'm really quite determined to try get her it without the appeal.
I'm talking more things I should say on the phone, have to hand, my tone to the assessor, questions I should ask to them, anything I need to know about them "catching me out"
Thank you! This is a ****** of a company!