Remaining politically neutral during General Election 2024


Under guidance from the Electoral Commission and Charity Commission, it's important that Scope remains politically neutral during General Elections.

While we understand that this period will see many passionate discussions and do not want to discourage open discussion, we cannot allow discussions which are purely intended to influence voting.

As ever, please make sure that your comments remain respectful of other people's opinions and keep to our online community house rules.
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Today’s PIP Telephone Assessment

Options
sol09
sol09 Community member Posts: 15 Connected
edited July 2021 in PIP, DLA, and AA
So, I’ve just completed the telephone assessment and thought this may help others who may undergo the same thing.

She started off by introducing herself and explained  that the assessment is scheduled for 1 hour. Should more time be required, another telephone assessment will be arranged...

This then followed by a recap of my medical history where I had the chance to explain each of my diagnoses and how each one affects me daily.

Next was Medication. 

Then she went through each of the descriptors. I had my paperwork to hand so it was easier as I forget things. When I get stuck with the correct words, she helped me out by saying things like “so this leads to you feeling anxious?”
(I don’t know if this is a positive thing but I struggle with my memory die to many pain meds)
Talking about my issues is hard as It reinforces how my life has changed. Admitting to ‘I need to be told to shower’ is very hard and I get upset and started to cry... It’s so degrading having to do this... ?

After going through the descriptors, she then asked what my life was like before. Again, i got emotional. I was in the police, neighbourhood policing, so would walk 10 miles a day, socialise, was confident etc. The total opposite of today, this in itself is so hard for me to discuss...

Asked about home situation. Who lives with me, children, pets, layout of home etc.

Asked do i use internet, have hobbies or read etc..

Then explained that she will forward her report to DWP electronically but it could take 8 weeks before a decision is made.

She then finished off with ‘i hope circumstances improve for you’  ‘take care of yourself’ 

It seemed to go okay. However, who knows with these assessments but Ill update as to when I hear back from them! 

Good luck to anyone having a telephone assessment. My advice would be take your time, have a copy of your original application to hand and  give examples of your day to day struggles..

hope this helps but if anyone has any further questions regarding any of it, please just ask ?
«1

Comments

  • Girl_No1
    Girl_No1 Community member Posts: 152 Pioneering
    Options
    Good advice there, @sol09 about having your application to hand and any additional notes you think will help.

    Now, it's just attempting to relax and wait for the outcome - easier said than done as we all know!

    I hope your perception of how the assessment went translates into an appropriate award for you.  :) 
  • rubin16
    rubin16 Community member, Scope Member Posts: 779 Disability Gamechanger
    Options
    Hi welcome to the community,

    I'm glad your assessment went okay and from the sounds of it you had a nice assessor. If you wait a week and get a text from DWP saying they have your paperwork, you can contact them and request a copy of your report. It'll give you a good idea of what points your receiving and what type of award you may be given.

    I hope its good news for you.
    I have Autism, ADHD, Schizophrenia, Gilberts Syndrome and Crohn's Disease and have knowledge in these areas.


  • sol09
    sol09 Community member Posts: 15 Connected
    Options
    Hi welcome to the community,

    I'm glad your assessment went okay and from the sounds of it you had a nice assessor. If you wait a week and get a text from DWP saying they have your paperwork, you can contact them and request a copy of your report. It'll give you a good idea of what points your receiving and what type of award you may be given.

    I hope its good news for you.
    That’s great, I wasn’t aware of this so thank you ? 
  • Karawen
    Karawen Community member Posts: 62 Courageous
    Options
    Well done on getting through it @sol09 it sounds as though your assessor was nice.  Fingers crossed for your result and that it doesn't take too long.

    I had my telephone assessment last Thursday so am also waiting for the decision too, had a text yesterday that the DWP have received the report so I've requested a copy (make yourself comfy as I was on hold for 50 mins and I've read that others face similar waits).

    Good luck ?
  • Tori_Scope
    Tori_Scope Scope Posts: 12,508 Disability Gamechanger
    Options
    Thanks for sharing, and for offering your help @sol09 :) Hearing other people's experiences can be really comforting, so it's much appreciated! Best of luck with your claim. Please let us know how you get on. 

    National Campaigns Officer at Scope, she/her

  • sol09
    sol09 Community member Posts: 15 Connected
    Options
    Karawen said:
    Well done on getting through it @sol09 it sounds as though your assessor was nice.  Fingers crossed for your result and that it doesn't take too long.

    I had my telephone assessment last Thursday so am also waiting for the decision too, had a text yesterday that the DWP have received the report so I've requested a copy (make yourself comfy as I was on hold for 50 mins and I've read that others face similar waits).

    Good luck ?
    That was quite quick in them receiving it, not so quick on the phone though ?

    Ive read in other forums of people receiving payments in the bank before receiving the actual Award Letter...

    Really hope it’s good news for you ?
  • sol09
    sol09 Community member Posts: 15 Connected
    Options
    Thanks for sharing, and for offering your help @sol09 :) Hearing other people's experiences can be really comforting, so it's much appreciated! Best of luck with your claim. Please let us know how you get on. 
    I guess the more we can prepare ourselves and especially with other people’s accounts of the assessment, it definitely helps. 

    I’ll most certainly keep everyone updated ?
  • Emilyb81
    Emilyb81 Community member Posts: 530 Pioneering
    edited July 2021
    Options
    Hi peep's I was just thinking about this (requesting a copy of the report?) And I didn't I didn't know I could and my decision was here a few days later anyway so I'd of got it afterwards ??? 
    Anyhoo I was thinking I don't know if it would of been a good thing for me to get one simply because I am an absolute nightmare when it comes to overthinking things and I obsess over stuff especially negative? So in my situation it was not a good report it suggested I get naff all and in my head said I had nothing wrong with me and could do most things without help or struggle? So had I of received that report and then had to sit with it for say 8 weeks waiting to find out if the decision Maui's going to go with the assessors report I would of tortured myself for 8 weeks? So I personally think I'd be better off not knowing until the decision comes? Because I'd have a month to put some written examples of where I believe I should of got points and why? If I needed to to do MR? anyway probably nothing to do with me but just keep seeing others request their report so they can figure out what award to expect etc but for me it would not help me in fact may do the opposite? That's my input as usual ??? and on that note I will shut my hole ??
  • hughiemachrins
    hughiemachrins Community member Posts: 70 Courageous
    Options
    I was unsure about asking for the report but I have requested it. I hope I will be able to not get too up or down by it and wait for the award or not. However, after reading some of the horror stories on here, I think it would be better to know in advance in case the report is way off.
  • Emilyb81
    Emilyb81 Community member Posts: 530 Pioneering
    Options
    Yeah I think everyone is different and handles stuff or situations better than others? I just can imagine me getting myself more worked up than I already have over it all ?? but again everyone is different I have seen getting the report is a big help for others so all's well that ends well ??
  • Karawen
    Karawen Community member Posts: 62 Courageous
    Options
    I think I'm the complete opposite to you @Emilyb81 as I'm a bit of a control freak ?.  

    I've requested mine as it helps me feel a bit more in control of the situation, if it's wildly out then yes, I'll be frustrated but I'll start making positive steps to do what I can ready for when the award letter hits the mat so I can do an MR.

    I'm one of those "forewarned is forearmed" types that like to read as much as possible about something as it helps me cope better.

    I guess it would work for some but not others...
  • Emilyb81
    Emilyb81 Community member Posts: 530 Pioneering
    Options
    Yeah I can see why it helps people to feel more in the know but I just can't stop being peed off about the things I disagree with?  Anyway as long as we all do what's best for us that's all that matters because unfortunately not very many people around that will do that for us? Have a fab day peep's ?☀️?
  • Karawen
    Karawen Community member Posts: 62 Courageous
    Options
    Yeah very true!  Have a great day yourself ?
  • sandyp196
    sandyp196 Community member Posts: 142 Pioneering
    Options
    I asked for my report too. Someone told me that you have very little time to prepare for an MR. (A month i think). Dwp go by the date on the letter they send and dont make allowances for delays in the postal system. Im so glad i did ask for the report as i got the decision letter over a christmas period. I ended up with only 13 days to submit an MR. 
  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
    Options
    sandyp196 said:
    I asked for my report too. Someone told me that you have very little time to prepare for an MR. (A month i think). Dwp go by the date on the letter they send and dont make allowances for delays in the postal system. 
    An MR can be submitted for up to three months after the decision date although it is supposed to be within a month. If DWP refuse it because it's over a month there are full appeal rights to tribunal service.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
    Options
    Do we mean thirteen months rather than three?
    I do indeed - thanks, Mike.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • sol09
    sol09 Community member Posts: 15 Connected
    Options
    Hey everyone!

    So I’ve received a Text from DWP informing me that they have now received my assessment. Surprised how quickly this was as I had my assessment on the 07/07 and report received 09/07... ?

    Can I request the copy now or do I need to wait? 

    Thanks all ???
  • charlotte84
    charlotte84 Community member Posts: 96 Courageous
    Options
    Wow that was really quick @sol09 I had my telephone assessment yesterday, do you mind me asking if your in England or Wales because I no different parts of the country use different companies like capita or atos. Only asking because I’m wondering what my time scale will be xx
  • sol09
    sol09 Community member Posts: 15 Connected
    Options
    Wow that was really quick @sol09 I had my telephone assessment yesterday, do you mind me asking if your in England or Wales because I no different parts of the country use different companies like capita or atos. Only asking because I’m wondering what my time scale will be xx

    Hey Charlotte,

    No problem at all. I’m in Wales!

    Hope your assessment went well, I’m just so glad it’s over with ?

  • charlotte84
    charlotte84 Community member Posts: 96 Courageous
    Options
    Aww fab me to Thankyou for your reply hun x
Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.