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Hi, my name is robertgingell! Has the following happened to anyone else?

robertgingellrobertgingell Member Posts: 1 Listener
edited July 21 in Coffee lounge
Has the following happened to anyone else out there ?      Boarded a Yorkshire Tiger bus yesterday (19/7/21). Huddersfield-area, route no 360. Driver very loudly and aggressively told me I must wear facemask.
I explained that I had a hidden condition, and was exempt. He insisted that I should show some evidence of exemption. 
I stood my ground and referred the driver to the government website and the 2010 disability discrimination legislation.
After much argument, repeating that I wasn't going to mask-up, I went and sat down,  leaving this loud-mouthed baffoon  shouting and chuntering in his cab.
The idiot driver, now seemingly in quite a bad mood, drove-on like the clappers, hardly slowing for speed-humps etc, and braking harshly. A rough ride !
Worse was to come...Further along the route as an elderly and quite frail-looking man boarded, with the idiot-driver, again, in a loud intimidating tone of voice ordering this gentleman to mask-up.
Though I was inwardly urging the fellow to stand up to the bully, He did comply.
I've reported all this to various bodies, including the bus operator. And am looking into what if any legal action I or a solicitor can pursue.
T'would be interesting to know if anyone else has had similar experience/s. 
I will try and post this lot up on facebook, once/if am able to setup an account.

Thanx for reading this (Removed by moderator, personal details, such as full name and email address, are not allowed on the community)


  • chiariedschiarieds Community Co-Production Group Posts: 9,181 Disability Gamechanger
    Hello @robertging -  & welcome to the community. We have had some members have a similar experience whilst shopping a while ago, unfortunately. I'm sorry for what you've been through, & good that you reported it.
  • Ross_ScopeRoss_Scope Posts: 4,175

    Scope community team

    Hello @robertgingell

    Welcome to the community, good to see you join us. 

    I'm so sorry to hear of what you went through, that sounds awful and I'm glad to hear you reported it. 

    Sadly there have been many similar situations happening over the past 18 months, and I'm sorry that this has happened to you in this instance.

    Just to let you know, I have removed personal details from the bottom of your post, in accordance with our community house rules.
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  • mikehughescqmikehughescq Member Posts: 6,621 Disability Gamechanger
    One of the many reasons I’m reluctant to return to public transport. It’s a policy wholly undermined by the fact that public transport is mostly privatised so nothing is enforceable. As with everything to do with public transport it creates inconsistencies and it’s those that kill you.

    All that said I also think that this sort of scenario is entirely foreseeable. Referring bus drivers to legislation is plainly silly. In the same position I would always travel with a print off of the relevant page so I could point to the applicable point. I’d also suggest that if you are exempt you would have other things which would point in that general direction such as a PIP award letter or a concessionary bus pass. 

    As you travelled it’s hard to see what legal action would achieve. Injury to feelings isn’t going to fly given that you hardly went out of your way to make it easy and so would be likely to be held to have contributed to the issue. 

    Plainly having to travel with documentation is a PITA but that’s our new normal for at least another year or two so…
  • Freespirit47Freespirit47 Member Posts: 13 Listener
    Though I have not had a similar experience, I was told to get off a bus because of my mobility scooter (which I had used on many buses before) I warned the driver of the disability acts and still, he refused, that was when I reported it to Arriva and the D.O.T in London, I have never been on a bus since, as I feel the discrimination against us disabled is so horrendous it's like everyone actually wants to kill you because of your disabilities alone.
  • mikehughescqmikehughescq Member Posts: 6,621 Disability Gamechanger
    Same thing really. Quoting EA 10 at a bus driver is a fools errand. A more sensible approach would surely be to simply to obtain a letter from Arriva confirming they accept that your vehicle is safe to travel perhaps accompanied by photo and a description of the manufacturer, make and dimensions. 

    In an ideal world drivers would be fully trained and the issue wouldn’t arise but they’re not and so we have to meet people half way.
  • Freespirit47Freespirit47 Member Posts: 13 Listener
    That in truth is what made me purchase a larger scooter that could take me to town and back (instead of one that I could use on a bus (with a registration card from the bus company). I feel the reason for this discrimination is because of a severe bias due to policies which people have a notorious habit of accepting as the truth when they should truthfully decide for themselves instead of being a puppet to rules which go against  Human and Disability rights.
  • Freespirit47Freespirit47 Member Posts: 13 Listener
    Mike that was just it, I had shown him the exact dimensions I had used the same scooter and it was registered with Arriva as suitable for transportation that was why I quoted Section 24 and U.N C.R.P.D, not EA10 this was why I reported it directly to Arriva and the D.O.T as the driver went entirely against Arriva's own policies and the Disability Acts.

  • Freespirit47Freespirit47 Member Posts: 13 Listener
    As you said Mike EA10 is a fool's errand; however Section 24 of the English Law and UN CRPD have to be heeded, this is why I use the full extent, not EA10 (which has an escape loop written in it). I have a book that tells me which laws can be invoked and which one's to avoid. EA10 is a Political Law (Section 24 and CRPD are national and international laws).
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