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Scored 0 points on all?

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galowo
galowo Community member Posts: 54 Connected
How do they manage this? 

I’m going to challenge it but how can they say 0 when it’s not 0 points? It’s crazy? 

I haven’t got a clue where to start and who can help I don’t have anyone close who can help really.

is there any advice 
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  • woodbine
    woodbine Community member Posts: 12,101 Disability Gamechanger
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    I assume this is a decision and not a copy of the report? If it is a decision then your next step is an MR (mandatory reconsideration), another DM (decision maker) will look at it again, if that fails then you have to appeal.
    Have a read of the advice in the link below:

    https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/pip/appeals/mandatory-reconsideration/

    2024 Election won

  • galowo
    galowo Community member Posts: 54 Connected
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    Hi, yes this is the decision from a telephone call I had as my claim has come to 2 year end.. nothing has changed but 0 points strange isn’t it 
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  • chiarieds
    chiarieds Community member Posts: 16,162 Disability Gamechanger
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    Hi @galowo -  I'm sorry to say this happens. This sounds like it may have been a review, & one of the unfortunate things that happens is the claimant doesn't fill the review form with as much info as their initial claim. The review form is so much shorter, but detail is still needed, so you could have added extra pages at the end. This isn't obvious, but this lack of detail was likely missing from your review, resulting in a lack of award.
    I'll copy my previous response to you...
    'You can use this online form for a MR: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/683380/if-you-disagree-with-a-decision-made-by-dwp.PDF
    Altho it says it's easier to call, a MR should always be done in writing, so you can either use the form, or just write a letter (putting your name & National Insurance number on each page). Concentrate on the activities/descriptors (see: https://www.cambridgeshire.gov.uk/asset-library/Personal-Independence-Payment-Descriptors-and-Scores-April-2021.pdf ) where you feel you should have been awarded points, giving a couple of detailed real life examples as to what exactly happened when you did/attempted each activity. This should be for example, what happened, why, who witnessed it, & how did it leave you feeling afterwards. If you haven't also already done so in your initial PIP claim, say if you can't do an activity 'reliably,' i.e. safely, to an acceptable standard, if you're unable to repeat it as often as one would normally expect, or if it takes you more than twice as long as someone without your disability. Remember it's how you are more than 50% of the time.'
    With a MR you don't necessarily have to provide further medical evidence (if it all just confirms a diagnosis, & likely doesn't illustrate, or add anything about your functional problems), what is needed is your detailed real life evidence as to any problems you face regarding the PIP descriptors. It really all is down to illustrating how you disability affects you.

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  • chiarieds
    chiarieds Community member Posts: 16,162 Disability Gamechanger
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    Going into greater detail about how your condition affected you @Phoenixboy likely helped. Hmm there are no 'targets' to be met by assessors; this is another widespread fallacy, unfortunately. As Mike says, 'anecdotal evidence is generally of more value.'
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  • chiarieds
    chiarieds Community member Posts: 16,162 Disability Gamechanger
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    Certainly not everyone who applies for PIP gets awarded, but the majority do. As Mike says, there are no targets.You're perfectly entitled to your opinion, but for the benefit of those that read these posts, that is just your personal opinion, nothing more, & that doesn't mean it's statistically correct. I could say from my personal experience my MR increased my award (which is true), yet the majority of awards stay the same, so my personal experience is just that, & nothing more....
  • galowo
    galowo Community member Posts: 54 Connected
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    I ripped up my letter! 

    Saying that I don’t need any support with anything etc… there’s no medical evidence 

    Nothing has changed since I applied two years ago.. I have aniexty, and bipolar. 
  • galowo
    galowo Community member Posts: 54 Connected
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    Makes me feel like not doing a MR because they have made me feel like I’m not entitled to it? But who the hell would it employe me!! No one!  I’m so mad 
  • chiarieds
    chiarieds Community member Posts: 16,162 Disability Gamechanger
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    Hi @galowo - altho nothing has changed, you don't need medical evidence to back this up. Perhaps you could try here to get some local advice from Welfare Rights or Citizen's Advice: https://advicelocal.uk/
    You really don't need medical evidence, just say how your disabilities affect you.

  • galowo
    galowo Community member Posts: 54 Connected
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    Well I did think this, like how does my GP know what’s going on with me? It’s so confusing 
  • Popdiva43
    Popdiva43 Community member Posts: 170 Pioneering
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    @galowo, I'm sorry you didn't get awarded, I myself got zero points, on assessment and MR, but then I found this site in which they helped me alot, in what mainly I was doing wrong not explaining things properly, so I got representation and wrote down, what I couldn't and couldn't do, had my tribunal on the 16th of this month and won, getting enhanced on both, just praying pip don't appeal this decision, please don't give up keep fighting. 
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    [Deleted User] Posts: 0 Listener
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  • Tori_Scope
    Tori_Scope Scope Posts: 12,508 Disability Gamechanger
    edited July 2021
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    there would be targets to be met. I.e only a certain amount of people would meet a given criteria.
    I agree that we don't want to derail @galowo's thread @Phoenixboy, but it's also important that we try and clear up any misinformation on the community. There doesn't appear to be any credible evidence to support the claim that assessors have targets to meet regarding how many people they recommend to get awarded or refused PIP and so on. Do you have a source for this? As outlined in our house rules, we ask that information shared on the community is backed up by evidence where possible, and that opinion isn't presented as fact. 

    I'm sorry to hear that you weren't awarded any points @galowo. Many people find this upsetting, so you're not alone in feeling this way. I'd definitely encourage you to do an MR if you feel as though you're entitled to an award. I hope that some of the information posted above has helped a little. Please do read through the information and links, and let us know how you're feeling about it. 

    National Campaigns Officer at Scope, she/her

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    [Deleted User] Posts: 0 Listener
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  • galowo
    galowo Community member Posts: 54 Connected
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    I’m just so upset to be honest I haven’t got a clue how they work out 0 points it’s confusing and I can’t deal with a MR I will make myself sick 
  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,740 Disability Gamechanger
    edited July 2021
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    Hi @Phoenixboy

    I'm sorry you feel the welcome from some members has been disappointing.  However, I want to reassure you that all our members are united in wanting the best outcomes for disabled adults, and all contributions have reflected a need to ensure information given on the community is factually correct as not to doubly disadvantage those navigating the PIP system.

    The government link you provided rightly points to there being targets for assessment providers.  Importantly, these targets relate to the standard of reports produced rather than a pre-determined quota of claims to be found successful/unsuccessful.  
    3.4.9 From 2016 onwards, providers’ targets will be:
    3% or less ‘unacceptable’ reports; and
    a minimum of 85% of reports must be assessed as ‘acceptable’ or ‘acceptable: HP learning required’
    As such, any inference that assessors determine PIP success on factors other than individual claim forms/assessments remains unproven.  Please keep in mind the House rules mentioned by @Tori_Scope earlier and ensure not to provide information that may mislead others.  

    Hello @galowo

    I'm sorry you received 0 points.  I have been in the same position myself and know how upsetting it can be.  I'd really encourage you to read the advice given by members earlier on this thread, particularly that around using personal examples of how your condition impacts your ability to complete the PIP activities and the signposting to Advice Local who are an excellent source of free, local welfare advice.  
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  • galowo
    galowo Community member Posts: 54 Connected
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    Hey no I know they didn’t I just said it as in its right really they don’t know me much! :) 
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