I had my PIP telephone assessment 3 weeks ago, how long is the waiting time for a decision?

nannaG8

Hi all ,had pip phone assessment 3weeks ago ,how long is waiting time please ?

janer1967

Hi there 

The estimated wait for a decision is  8 to 10 weeks but there are no fixed timescales 

nannaG8

Thank you Janer for reply ,do you know if I can contact them please?

janer1967

You can contact them yes bur it won't really get you very far 

All you will do is wait in a queue for about an hour then speak to an outsourced call handler who will probably j6st tell you it 8s with a decision maker 

But it's up to you 

nannaG8

Ok thank you 

Cher_Alumni

Hello @nannaG8 and a warm welcome to our community.

You might see that I've amended the title of your post, that's just to make it more visible to other people who might be wondering the same

Unfortunately, we aren't able to give you a reliable time-frame for a decision.  There are lots of delays at the moment due to PIP experiencing increased demand, and other factors related to COVID-19, so unfortunately many others are in your position.

I will keep my fingers crossed you hear something sooner rather than later.  Please let us know how you get on and good luck.

nannaG8

Hi is a progress report the same as an assessment report , because pip said th at sent out a progress report and they would send out assessment report 7/10 after that adjust underinsured the difference please ?

nannaG8

Sorry what's the difference!

annie4

nannaG8 said:

Hi all ,had pip phone assessment 3weeks ago ,how long is waiting time please ?

My sister had hers on 22nd got her reply yesterday I had mine same day and no decision been made when I rang yesterday 

nannaG8

Hi Annie great news about your sister and good luck to you , just had letter saying I've been refused it .

MarkM88

nannaG8 said:

Sorry what's the difference!

I’ve never heard of “progress report”. 

After the assessment you can request a copy of the assessment report. 

annie4

nannaG8 said:

Hi Annie great news about your sister and good luck to you , just had letter saying I've been refused it .

My sister was refused it x

nannaG8

Sorry to hear that if you don't mind me asking did she appeal and if so how did she get on x 

annie4

She only received reply yesterday but think she is 

nannaG8

Best of luck to you both ,does she know how many points she got if any? I don't know yet if I got any 

mike57

If it's anything like a face to face do not hold your breath 
Had a face to face last Feb took until November to find out 

annie4

nannaG8 said:

Best of luck to you both ,does she know how many points she got if any? I don't know yet if I got any 

She got zero points don't know how cos on the medication bit she's not even allowed her own medication to manage herself she has to be given it daily 

Tori_Scope

I'm sorry to hear she didn't get the award she was hoping for @annie4. Is she confident in knowing how to submit a Mandatory Reconsideration (MR)? 

Gypsy19

Hi I hadmy phone assessment 2 weeks ago. A pip payment arrived in my bank today. 

hughiemachrins

Gypsy19 said:

Hi I hadmy phone assessment 2 weeks ago. A pip payment arrived in my bank today. 

Wow! That is quick! I had my assessment on 29th June and only got the decision yesterday.