I withdrew my money yesterday. I had a seizure on my way home and lost it. Can DWP do anything?

jaybenson

Hi everyone hope youse are all well ! I got paid yesterday so like I do every month go to the bank and draw the lot out and get home quick due to my illness. On my way home I suffered a seizure and lost all my money every penny don't know what happened to it so I phoned police told them my situation. Then I phone dwp explain I've lost my rent money my food money my bills every thing realy . They said they couldn't help me and told me to borrow money to pay my rent ? Can they do this ?? 

MarkM88

Unfortunately I believe the DWP have no responsibility in this situation. They have paid you, I know this might sound harsh, but they have no responsibility with regards to what happened after that. 

Do you have family or friends that might be able to support you? 

Is there a reason why you always withdraw your money? Can you not make card payments? 

janer1967

Hi there 

I am sorry this has happened you must be so worried 

Did anyone assist you when you had your seizure or would there be any cctv in the area for police to look at 

As above regarding the lost money dwp ars not responsible for what happened to the money once they had paid you and you withdrawn it 

I would suggest you sort out paying bills and rent by direct debit and shopping on your card rather than using cash 

Your bank will help you set it all up