Hi, I'm gabriella1996! My sister turned 16 recently. Her DLA has stopped + no PIP form received.

gabriella1996

Hi all, my sister turned 16 this month and few days after we received a letter to call it she wanted to apply for PIP by the end of the month. We called nearly 2 weeks ago, and we haven’t received the pip form yet and also her DLA has stopped, which we thought was going to be paid until they made a decision on PIP. Can anyone help please ? Thank you ? 

poppy123456

HI and welcome,

Usually when someone reaches their 16th birthday the DLA payment cycles change so it shouldn't have completely stopped. Payments continue until a decision's been made on the PIP providing the forms are returned within the deadline. To know for certain what's happening with her DLA then someone will need to ring DLA to ask.

There's huge backlogs with the post coming from and going to DWP at the moment so this is probably the reason why no form has been received. Although again, a call should be made to PIP to check to see if the forms have been sent.

Hope this helps.

gabriella1996

Thank you so much for your reply.
We might have to call them and ask what’s going on as her DLA is normally paid every 28 days on Tuesday and we didn’t get any payment this week.

Cher_Alumni

Hi @gabriella1996 and a warm welcome to the community from me

As mentioned, I think calling DLA is the wisest option to find out what's happened.  You can contact them on:

Disability Living Allowance helpline
Telephone: 0800 121 4600
Textphone: 0800 121 4523
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4600
Video relay service for British Sign Language (BSL) users - check you can use this service
Monday to Friday, 9am to 5pm
Find out about call charges

Just to let you know, I've amended the title of your thread to show your question and moved it to our PIP, DLA and AA category to help others better spot it.

Take care and please keep us posted with how you get on.

gabriella1996

Hi all again,
my mom has just realised that they did pay £83 on the 3rd of August so after 2 days that my sister turned 16.
Obviously it’s not the same amount she was getting but at least doesn’t seem it’s has been stopped, just wondering how it will get paid ? I believe as you all said to call DLA and ask them some clarification  

poppy123456

gabriella1996 said:

Hi al again,
my mom has just realised that they did pay £83 on the 3rd of August so after 2 days that my sister turned 16.

This confirms what i thought is correct. The payments cycle changes once they reach 16. A call to DLA is advised to ask when to expect the next payment and then you can work out when future payments will be.

gabriella1996

Thank you so much ! You all are wonderful x