Esa not been paid — Scope | Disability forum
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.
Please read our updated community house rules and community guidelines.

Esa not been paid

Options
kelly_s
kelly_s Community member Posts: 3 Listener
Hi I'm on esa support group my payment was due today I've not been paid I have a mental health condition I'm really worried,  due to bank holiday I can't contact them till tomorrow

Comments

  • poppy123456
    poppy123456 Community member Posts: 54,051 Disability Gamechanger
    edited August 2021
    Options
    HI,

    Payments due today were supposed to be in the bank on Friday so check you didn't receive it then. If you haven't there's a number of reason which it could be... have you had a recent work capability assessment? A recent PIP assessment? Even then we can only guess what the reason is so you'll need to ring them once they open tomorrow.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • kelly_s
    kelly_s Community member Posts: 3 Listener
    Options
    Hi no I’ve had no recent assessments 
  • MarkM88
    MarkM88 Community member Posts: 3,127 Connected
    Options
    You’ll just have to wait until tomorrow to ring then, as advised it should have been paid on Friday anyway not today. 
  • kelly_s
    kelly_s Community member Posts: 3 Listener
    Options
    We had a letter Friday  saying we had to pay £10 a week back due to my partner working a few years ago a couple of hours a day he believed he was allowed as a Esa assistant told him on the phone he was allowed and it wouldn’t affect benefits he was lied to but we’re unable to prove it, they sent a letter last year saying it was agreed for payments to be stopped so they stopped the reduced payments, yesterday we received a letter saying money was being reduced again 
  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
    Options
    kelly_s said:
    .. they sent a letter last year saying it was agreed for payments to be stopped so they stopped the reduced payments, yesterday we received a letter saying money was being reduced again 
    Recovery of overpayments was suspended last year due to pandemic.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.

Brightness

Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.