I hope someone can give me some advice. About 4 months ago I received a letter asking me to have a telephone interview and a gentleman told me I was in a list of people who were owed backdated esa and he was sending me a form to fill in . Since 2013 the date of my original claim I have only been getting cont, based esa with support group component. ( I was not migrated over from IB )
in 2018 my pip award went up to high rate care so I rang dwp who said he knew nothing of top up/premiums and the only thing he could do was send me a form to cancel my cont. based claim and start a new IR based claim . Needless to say I did not fill the form in. The dwp decision maker has now refused to back date my claim from either 2013 or 2018.
I have since found a copy of my original claim form from 2013 that the dwp sent me which states I applied for both cont. and IR esa so should I have received enhanced premium ? The decision maker has also said that it’s my fault they wont backdate for severe premium from 2018 as I didn’t send the form they sent me back to them to claim the premiums but I didn’t send it back as they had just told me I couldn’t get premiums! I am so confused ?