Find out how to let us know if you're concerned about another member's safety.
MR decision full of emojis
So this is my decision letter from a UC mr I submitted recently. Are they having a laugh?
I’m aware this could be how my phone, a Samsung, is reading the letter header but if that’s the case it is an accessibility issue surely?
I only use my phone to access my UC account and don’t have any other option so how do I tell what text was meant to be here? Or if it was indeed just a decision letter full of emojis?
- 50.1K All Categories
- 9.9K Start here and say hello!
- 4.2K Coffee lounge
- 3.9K Disability rights and campaigning
- 1.4K Research and opportunities to get involved in
- 136 Community updates
- 11.6K Talk about your situation
- 1.7K Children, parents, and families
- 679 Work and employment
- 537 Education
- 998 Housing, transport, and independent living
- 943 Aids, adaptations, and equipment
- 255 Dating, sex, and relationships
- 252 Exercise and accessible facilities
- 19.8K Talk about money
- 1.8K Benefits and financial support
- 4.2K Employment and Support Allowance (ESA)
- 11.6K PIP, DLA, and AA
- 2.1K Universal Credit (UC)
- 3.7K Talk about your impairment
- 1.2K Cerebral palsy
- 608 Chronic pain and pain management
- 664 Rare, invisible, and undiagnosed conditions
- 720 Autism and neurodiversity
- 866 Mental health and wellbeing
- 290 Sensory impairments
Need to talk?
Over Christmas the online community might be a little quieter than usual, so if you need urgent emotional support or if you feel like you might be in crisis, please read up about how to stay safe for now and find help.
You can also speak to somebody in confidence by calling Samaritans on 116 123 for free or send an email to
Of course, if you feel like you might be at risk right now, please call 999 or visit your local hospital.
Do you need advice on your energy costs?
Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.
Complete our feedback form and tell us how we can make the community better.