PIP Telephone Assessment - right to request recording

calcotti

Jamescasali said:

If its recorded, there's no dispute about what was said, so Its very useful, that's  the crux of it, nowt more to add

Disputing what was said at an assessment doesn’t get an award although having a record would be useful if you want to make a complaint.

rebel11

calcotti said:

Jamescasali said:

If its recorded, there's no dispute about what was said, so Its very useful, that's  the crux of it, nowt more to add

Disputing what was said at an assessment doesn’t get an award although having a record would be useful if you want to make a complaint.

Agree, I've been asked to send my Recording in, which I did today. 
It is a 'double edged sword', I've lodged a complaint, but their job is to
'wriggle' out of the complaint. I know some of the complaint is 'refutable',
it's on record. 

Tronster

calcotti said:

Disputing what was said at an assessment doesn’t get an award although having a record would be useful if you want to make a complaint.

See I would disagree with that,

Hearing the recording can show the panel seeing you that the DWP was working with incorrect information or just not working towards the guidelines. rather than thinking you have just changed your story during process (which a handful of people will do once they have done research) and will make the panel also think you're probably telling the truth when elaborating on each point at tribunal rather than exaggerating as It also shows your story is consistent, again showing truthful answers and not exaggerating as it remains the same. 

You've got to remember you're dealing with humans, and humans have opinions. Even judges and if they think you're just changing your story because you didn't get what you wanted, they're not going to award you the points. the recording proves that's not the case and you're not lying, so I don't get how you think the recording won't help..... i mean it helped ned cartwright didn't it?

poppy123456

calcotti said:

Jamescasali said:

If its recorded, there's no dispute about what was said, so Its very useful, that's  the crux of it, nowt more to add

Disputing what was said at an assessment doesn’t get an award although having a record would be useful if you want to make a complaint.

I will agree totally with this.

rebel11

Tronster said:

calcotti said:

Disputing what was said at an assessment doesn’t get an award although having a record would be useful if you want to make a complaint.

See I would disagree with that,

Hearing the recording can show the panel seeing you that the DWP was working with incorrect information or just not working towards the guidelines. rather than thinking you have just changed your story during process (which a handful of people will do once they have done research) and will make the panel also think you're probably telling the truth when elaborating on each point at tribunal rather than exaggerating as It also shows your story is consistent, again showing truthful answers and not exaggerating as it remains the same. 

You've got to remember you're dealing with humans, and humans have opinions. Even judges and if they think you're just changing your story because you didn't get what you wanted. the recording proves that's not the case so I don't get how you think the recording won't help..... i mean it helped ned cartwright didn't it?

I agree with what your saying, but can also see what Calcotti and Poppy are saying, it's easy to get drawn into 'tunnel vision' regarding the recording, trying to correct the record. Missing the thing that will get you the points required for an award by giving 'real world examples'.

AmyS1992

@Jamescasali @TronsterThought I'd update and share an update - the recording did not stop the assessor from including numerous mistruths and fabricating things I'd said and my claim was initially rejected. However the transcript of the recording (with discrepancies clearly highlighted) did provide some evidence that the assessor had fabricated various statements. For example, where the assessor had said I apparently stated I was managing my job well with no days off (when I'd actually stated I have on average 2-3 sick days per week), I'd highlighted what I had actually said. For the first time ever my mandatory reconsideration was successful and I didn't have to go to appeal to get the decision overturned (which is the usual process for me every 2 years). Maybe a coincidence... but I'll certainly be requesting recorded assessments from now on.

Jamescasali

Tronster said:

calcotti said:

Disputing what was said at an assessment doesn’t get an award although having a record would be useful if you want to make a complaint.

See I would disagree with that,

Hearing the recording can show the panel seeing you that the DWP was working with incorrect information or just not working towards the guidelines. rather than thinking you have just changed your story during process (which a handful of people will do once they have done research) and will make the panel also think you're probably telling the truth when elaborating on each point at tribunal rather than exaggerating as It also shows your story is consistent, again showing truthful answers and not exaggerating as it remains the same. 

You've got to remember you're dealing with humans, and humans have opinions. Even judges and if they think you're just changing your story because you didn't get what you wanted, they're not going to award you the points. the recording proves that's not the case and you're not lying, so I don't get how you think the recording won't help..... i mean it helped ned cartwright didn't it?

Where for EG an assessor has blatantly Lied, then  his whole report, has doubts cast over it, so when a DM  agrees with the assessor, even though  it irrefutable that he lied, are people honestly saying it doesn't add weight to your statements and aid your case, to overturn  a decision ,  cloud cuckoo land me thinks

Jamescasali

AmyS1992 said:

@Jamescasali @TronsterThought I'd update and share an update - the recording did not stop the assessor from including numerous mistruths and fabricating things I'd said and my claim was initially rejected. However the transcript of the recording (with discrepancies clearly highlighted) did provide some evidence that the assessor had fabricated various statements. For example, where the assessor had said I apparently stated I was managing my job well with no days off (when I'd actually stated I have on average 2-3 sick days per week), I'd highlighted what I had actually said. For the first time ever my mandatory reconsideration was successful and I didn't have to go to appeal to get the decision overturned (which is the usual process for me every 2 years). Maybe a coincidence... but I'll certainly be requesting recorded assessments from now on.

Amy , well done, your statement makes the case for recording it perfectly, but your wrong , he/she didn't fabricate things, they Lied plain as, just a shame there's no come back in cases like yours, so recording an assessment obviously does help you get the correct award, thanks again for the update .

Tronster

AmyS1992 said:

@Jamescasali @TronsterThought I'd update and share an update - the recording did not stop the assessor from including numerous mistruths and fabricating things I'd said and my claim was initially rejected. However the transcript of the recording (with discrepancies clearly highlighted) did provide some evidence that the assessor had fabricated various statements. For example, where the assessor had said I apparently stated I was managing my job well with no days off (when I'd actually stated I have on average 2-3 sick days per week), I'd highlighted what I had actually said. For the first time ever my mandatory reconsideration was successful and I didn't have to go to appeal to get the decision overturned (which is the usual process for me every 2 years). Maybe a coincidence... but I'll certainly be requesting recorded assessments from now on.

That's outstanding! Great stuff

One thing I learnt as my time as a court clerk from judges was

1. have a dash cam in your car.
2. record your telephone conversations.

From experience it's solved a lot of disputes in the long run. 

Jamescasali

Tronster said:

AmyS1992 said:

@Jamescasali @TronsterThought I'd update and share an update - the recording did not stop the assessor from including numerous mistruths and fabricating things I'd said and my claim was initially rejected. However the transcript of the recording (with discrepancies clearly highlighted) did provide some evidence that the assessor had fabricated various statements. For example, where the assessor had said I apparently stated I was managing my job well with no days off (when I'd actually stated I have on average 2-3 sick days per week), I'd highlighted what I had actually said. For the first time ever my mandatory reconsideration was successful and I didn't have to go to appeal to get the decision overturned (which is the usual process for me every 2 years). Maybe a coincidence... but I'll certainly be requesting recorded assessments from now on.

That's outstanding! Great stuff

One thing I learnt as my time as a court clerk from judges was

1. have a dash cam in your car.
2. record your telephone conversations.

From experience it's solved a lot of disputes in the long run. 

Oooooh, I'm a stickler for accuracy , if it pleases the court  going to have to pull you up there, surely its two things you learnt not one...lol

Tronster

Jamescasali said:

Oooooh, I'm a stickler for accuracy , if it pleases the court  going to have to pull you up there, surely its two things you learnt not one...lol

Well Played Sir, well played!

However, ANOTHER thing I learnt is there is always room for a different opinion.

One could say cause they're both classed as "recordings" then it still counts as "one"  

Jamescasali

Tronster said:

Jamescasali said:

Oooooh, I'm a stickler for accuracy , if it pleases the court  going to have to pull you up there, surely its two things you learnt not one...lol

Well Played Sir, well played!

However, ANOTHER thing I learnt is there is always room for a different opinion.

One could say cause they're both classed as "recordings" then it still counts as "one"  

Agreed