LCWRA back pay letter

onemillion

Hello, 
so I had I sent my form of for LCWRA on 22nd of March 2021 had my assesment 9 Nov 2021 and got awarded LCWRA on 10 Nov and received my first payment on 18th witch was brilliant but out of curiosity when I had the award letter there was a mention on that after the 3 month assessment period  there would be backdated money and the decision on if I was due any would be in my journal in 7 days ( I know because of backlog they are busy) I have handed in sick notes with no gaps since 22nd of March so I chased it up (8th working day)but they seem to act clueless on the phone?? As if they don’t know the meaning of backdated payments The staff on the phone kept re directing the question to my statement (unrelated to the arrear payment)and no response on my journal I’m getting nowhere has anyone else has this experience just curious to know if they are trying to refrain from backpaying people and just giving the initial monthly payment? 

calcotti

It's the result of poor training and therefore a lack of understanding.
You say you sent off the LCWRA form on 22nd march and provided Fit Notes since then also. When did you first report your health condition and provide Fit Notes?
LCWRA element is payable from the fourth complete assessment period after you first reported the health condition.

onemillion

calcotti said:

It's the result of poor training and therefore a lack of understanding.
You say you sent off the LCWRA form on 22nd march and provided Fit Notes since then also. When did you first report your health condition and provide Fit Notes?
LCWRA element is payable from the fourth complete assessment period after you first reported the health condition.

It was all done on the 22nd of March fit note and declaring my health condition, i feel like I’m being rude asking them about the back pay as I’ve had my first payment from them and that’s all they keep referring to, so do I read between the lines and take that as I’m not due any back payment?

calcotti

If you are paid on 18th of month that means your assessment period is 12th to 11th of the month.

You reported your health condition in March to April.
You are entitled to the LCWRA element for July to August which would have been paid on 18th August.

You are therefore owed LCWRA for August, September and October.

Post a message:
I reported my health condition to you on 22nd March. I understand that I am entitled to the LCWRA element from the fourth complete assessment period following that date. I calculate my entitlement to the LCWRA element commences with my August payment. Please confirm when I can expect to receive the arrears so am owed.

onemillion

calcotti said:

What date do you get paid on?

18th of every month assesment period 11th-12th 

calcotti

onemillion said:

calcotti said:

What date do you get paid on?

18th of every month assesment period 11th-12th 

Spotted that from an earlier post and revised my post accordingly, cross posted with your response.

Alex_Alumni

Hi @onemillion thanks for joining the forum. I hope calcotti's advice has been useful, and I'm sorry you were met with confusion by staff over the phone.

Do keep us updated with how you get on, hopefully it's a positive outcome

onemillion

Alex_Scope said:

Hi @onemillion thanks for joining the forum. I hope calcotti's advice has been useful, and I'm sorry you were met with confusion by staff over the phone.

Do keep us updated with how you get on, hopefully it's a positive outcome

Hi I just spoke to someone who made a bit more sense they told me that my arrear money will be in with my next monthly payment in December , but I always thought back payments and arrear payments were a separate to UC payments?

janer1967

You are right back pay is paid separately 

Unfortunately when you call uc you are put through to a call centre and the call handlers are not always accurate with their advice . They are primarily there for admin not advice 

Back pay can take a while as an indication if you look at your statement on on line for the months you are expecting backpay once they have been changed to include the additional payment then they have recalculated your back pay 

They then put this into payment which needs checking for any outstanding debt to dwp then authorised and then clear in your bank 

HJP290

Hii wondering when the back payment was actually send iv just my boyfriend jusg been awarded it by uc just before we was going to court they changed there descion 

they said he would get all the back pay he was owed from last 3 years . 

poppy123456

HJP290 said:

Hii wondering when the back payment was actually send iv just my boyfriend jusg been awarded it by uc just before we was going to court they changed there descion 

they said he would get all the back pay he was owed from last 3 years . 

If it was a Tribunal decision then it often takes anything up to 8 weeks, sometimes longer to pay any money that's owed.

HJP290

@poppy123456

Hi poppy no was UC they changed descion before we went to court after looking at evidence we provided to tribunal  

poppy123456

It's not a court, it's a Tribunal. Money owed can still take a few weeks.

HJP290

@poppy123456 Got phone call this morning and just got message be in by 8pm tonight over 11 thousand pound were made up