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LCWRA back pay letter
onemillion
Community member Posts: 7 Listener
Hello,
so I had I sent my form of for LCWRA on 22nd of March 2021 had my assesment 9 Nov 2021 and got awarded LCWRA on 10 Nov and received my first payment on 18th witch was brilliant but out of curiosity when I had the award letter there was a mention on that after the 3 month assessment period there would be backdated money and the decision on if I was due any would be in my journal in 7 days ( I know because of backlog they are busy) I have handed in sick notes with no gaps since 22nd of March so I chased it up (8th working day)but they seem to act clueless on the phone?? As if they don’t know the meaning of backdated payments The staff on the phone kept re directing the question to my statement (unrelated to the arrear payment)and no response on my journal I’m getting nowhere has anyone else has this experience just curious to know if they are trying to refrain from backpaying people and just giving the initial monthly payment?
so I had I sent my form of for LCWRA on 22nd of March 2021 had my assesment 9 Nov 2021 and got awarded LCWRA on 10 Nov and received my first payment on 18th witch was brilliant but out of curiosity when I had the award letter there was a mention on that after the 3 month assessment period there would be backdated money and the decision on if I was due any would be in my journal in 7 days ( I know because of backlog they are busy) I have handed in sick notes with no gaps since 22nd of March so I chased it up (8th working day)but they seem to act clueless on the phone?? As if they don’t know the meaning of backdated payments The staff on the phone kept re directing the question to my statement (unrelated to the arrear payment)and no response on my journal I’m getting nowhere has anyone else has this experience just curious to know if they are trying to refrain from backpaying people and just giving the initial monthly payment?
Comments
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It's the result of poor training and therefore a lack of understanding.
You say you sent off the LCWRA form on 22nd march and provided Fit Notes since then also. When did you first report your health condition and provide Fit Notes?
LCWRA element is payable from the fourth complete assessment period after you first reported the health condition.Information I post is for England unless otherwise stated. Rules may be different in other parts of UK. -
calcotti said:It's the result of poor training and therefore a lack of understanding.
You say you sent off the LCWRA form on 22nd march and provided Fit Notes since then also. When did you first report your health condition and provide Fit Notes?
LCWRA element is payable from the fourth complete assessment period after you first reported the health condition. -
If you are paid on 18th of month that means your assessment period is 12th to 11th of the month.
You reported your health condition in March to April.
You are entitled to the LCWRA element for July to August which would have been paid on 18th August.
You are therefore owed LCWRA for August, September and October.
Post a message:
I reported my health condition to you on 22nd March. I understand that I am entitled to the LCWRA element from the fourth complete assessment period following that date. I calculate my entitlement to the LCWRA element commences with my August payment. Please confirm when I can expect to receive the arrears so am owed.Information I post is for England unless otherwise stated. Rules may be different in other parts of UK. -
calcotti said:What date do you get paid on?
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onemillion said:calcotti said:What date do you get paid on?Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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Hi @onemillion thanks for joining the forum. I hope calcotti's advice has been useful, and I'm sorry you were met with confusion by staff over the phone.
Do keep us updated with how you get on, hopefully it's a positive outcomeOnline Community Coordinator
Scope
Concerned about another member's safety or wellbeing? Flag your concerns with us.
Want to give us feedback? Complete our feedback form now. -
Alex_Scope said:Hi @onemillion thanks for joining the forum. I hope calcotti's advice has been useful, and I'm sorry you were met with confusion by staff over the phone.
Do keep us updated with how you get on, hopefully it's a positive outcome -
You are right back pay is paid separately
Unfortunately when you call uc you are put through to a call centre and the call handlers are not always accurate with their advice . They are primarily there for admin not advice
Back pay can take a while as an indication if you look at your statement on on line for the months you are expecting backpay once they have been changed to include the additional payment then they have recalculated your back pay
They then put this into payment which needs checking for any outstanding debt to dwp then authorised and then clear in your bank -
Hii wondering when the back payment was actually send iv just my boyfriend jusg been awarded it by uc just before we was going to court they changed there descion
they said he would get all the back pay he was owed from last 3 years . -
HJP290 said:Hii wondering when the back payment was actually send iv just my boyfriend jusg been awarded it by uc just before we was going to court they changed there descion
they said he would get all the back pay he was owed from last 3 years .
If it was a Tribunal decision then it often takes anything up to 8 weeks, sometimes longer to pay any money that's owed.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
@poppy123456
Hi poppy no was UC they changed descion before we went to court after looking at evidence we provided to tribunal -
It's not a court, it's a Tribunal. Money owed can still take a few weeks.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
@poppy123456 Got phone call this morning and just got message be in by 8pm tonight over 11 thousand pound were made up
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