I've been waiting for a decision from my WCA since September. How can I find out what's happening?
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Richteachouxsnack said:Did you have to see your work coach regularly while waiting for wca result
This thread is 10 months old and the member hasn't been active since end of Dec 2021. I know you're waiting for a decision on your WCA but there's nothing more you can do until you receive that decision. Some work coaches turn off work commiments, some reduce them but they use their own discretion for this.
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Yes - I still see my work coach while awaiting health assessment.
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I was supposed to have a telephone health assessment today but no-one rang me. When I questioned this on my UC journal they were unable to help but gave me a telephone number to ring. Was promised a call back to clarify position but still waiting after 11 hours!!!!!
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UC will not be able to tell you anything because the assessments are done by the Health Assessment Advisory Service. You can ring them tomorrow to ask what happened and hopefully they can give you some information.
contact us on 0800 288 8777.
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Hi all I've had a wca assessment conducted over a month ago. Will uc customer services be able to tell me status of my wca? My work coach has booked a appointment next week saying hopefully it will be sorted by then will my work coach know the likley outcome? Any help would be appreciated
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Timescales for a decision are anything up to 12 weeks. It's not possible to be any more specific.
Once the decision has been made a letter will be uploaded to your Journal.
UC customer services won't be able to tell you anything before then, other than it's with a Decision Maker. They can at your request send you a copy of the assessment report.
Your work coach doesn't have access to your WCA report so will be unable to advise you.
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OKay thank you for the information.
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