I've been waiting for a decision from my WCA since September. How can I find out what's happening?

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  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Richteachouxsnack said:
    Did you have to see your work coach regularly while waiting for wca result 

    This thread is 10 months old and the member hasn't been active since end of Dec 2021. I know you're waiting for a decision on your WCA but there's nothing more you can do until you receive that decision. Some work coaches turn off work commiments, some reduce them but they use their own discretion for this.
  • Easily2confuse_me
    Easily2confuse_me Online Community Member Posts: 2 Listener

    Yes - I still see my work coach while awaiting health assessment.

  • Easily2confuse_me
    Easily2confuse_me Online Community Member Posts: 2 Listener

    I was supposed to have a telephone health assessment today but no-one rang me. When I questioned this on my UC journal they were unable to help but gave me a telephone number to ring. Was promised a call back to clarify position but still waiting after 11 hours!!!!!

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    https://forum.scope.org.uk/discussion/comment/902078#Comment_902078

    UC will not be able to tell you anything because the assessments are done by the Health Assessment Advisory Service. You can ring them tomorrow to ask what happened and hopefully they can give you some information.

    https://chdauk.co.uk/about-us/contact-us/

    contact us on 0800 288 8777.

  • wasp123
    wasp123 Online Community Member Posts: 24 Listener

    Hi all I've had a wca assessment conducted over a month ago. Will uc customer services be able to tell me status of my wca? My work coach has booked a appointment next week saying hopefully it will be sorted by then will my work coach know the likley outcome? Any help would be appreciated

  • Kimi87
    Kimi87 Online Community Member Posts: 5,667 Championing
    edited February 17

    Timescales for a decision are anything up to 12 weeks. It's not possible to be any more specific.

    Once the decision has been made a letter will be uploaded to your Journal.

    UC customer services won't be able to tell you anything before then, other than it's with a Decision Maker. They can at your request send you a copy of the assessment report.

    Your work coach doesn't have access to your WCA report so will be unable to advise you.

  • wasp123
    wasp123 Online Community Member Posts: 24 Listener

    OKay thank you for the information.

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