Unexpected phone call from PIP

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AmandaBB
AmandaBB Online Community Member Posts: 5 Connected
in PIP, DLA, ADP and AA
Someone from PIP phoned me at 6.15pm last night to say that the DWP had received my renewal form and I would probably be given the same award (I sent lots of evidence) but he needed to go through my case and phone me back tomorrow (today).

I am still waiting on the call... 

Is this standard practice? 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    No, it's not standard practice. Sometimes they do call to ask questions but it's rare for them to do this.
  • AmandaBB
    AmandaBB Online Community Member Posts: 5 Connected
    Thank you for your reply @poppy123456. I phoned the DWP the following Monday. I was awarded the Enhanced rate for both for 10 years.  

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