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Washing Machine Delivery & Fitting

OverlyAnxious
Community member Posts: 2,496 Disability Gamechanger
Hi,
I'm just looking for reviews/experiences with different companies delivering and fitting a washing machine. Ideally I need as tight a delivery timescale as possible, and it must be fitted quickly as possible and done correctly first time.
I've been trying to make my current washing machine last until I can move, so that I could just have a new one delivered straight to the new place before I move in. However, the machine is really on it's last legs now and moving doesn't look possible any time soon, so I'm having to try and work out a way to have it replaced if & when the time comes.
Most of you will know I can't deal with any person (including relatives) face to face, let alone entering my property. I can't use telephones at all. And I'm no longer physically strong enough to move a machine alone. Clearly this is not an ideal situation!!
I will also add, I had a fridge freezer delivered 6 months ago which was an awful experience in my situation. Then on top of that, the guys had wedged it so tightly into the gap that I couldn't open the doors, clearly it wasn't useable like that. Unfortunately having the delivery people in made me so ill I wasn't able to check it until a few hours afterwards...and then had to go through the whole ordeal again a week later to have it swapped with a smaller model. I really can't cope with a repeat of that for a new washing machine! I will be measuring more carefully this time but also don't really trust the fitters from that company now. I can't go through having a separate delivery and fitting either so it needs to all be done in one go. Oh, and I live up one flight of stairs so it takes 2 people to lift a machine, it can't be done with one person & a sack barrow.
Thanks
I'm just looking for reviews/experiences with different companies delivering and fitting a washing machine. Ideally I need as tight a delivery timescale as possible, and it must be fitted quickly as possible and done correctly first time.
I've been trying to make my current washing machine last until I can move, so that I could just have a new one delivered straight to the new place before I move in. However, the machine is really on it's last legs now and moving doesn't look possible any time soon, so I'm having to try and work out a way to have it replaced if & when the time comes.
Most of you will know I can't deal with any person (including relatives) face to face, let alone entering my property. I can't use telephones at all. And I'm no longer physically strong enough to move a machine alone. Clearly this is not an ideal situation!!
I will also add, I had a fridge freezer delivered 6 months ago which was an awful experience in my situation. Then on top of that, the guys had wedged it so tightly into the gap that I couldn't open the doors, clearly it wasn't useable like that. Unfortunately having the delivery people in made me so ill I wasn't able to check it until a few hours afterwards...and then had to go through the whole ordeal again a week later to have it swapped with a smaller model. I really can't cope with a repeat of that for a new washing machine! I will be measuring more carefully this time but also don't really trust the fitters from that company now. I can't go through having a separate delivery and fitting either so it needs to all be done in one go. Oh, and I live up one flight of stairs so it takes 2 people to lift a machine, it can't be done with one person & a sack barrow.
Thanks
Comments
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My only recent delivery experience with a large item and fitting was Curry’s. This was a delivered item with fitting at the same time. Timeframe wise though I believe you have to pay extra to get a more specific time slot, however it’s still a 4 hour time slot.Edit - AO.com do delivery & installation together too from what I remember, but again, it’s a 4/5hour time slot.
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Hi
I had a washer from direct appliances they delivered fitted and took old one away though you do pay extra for this
Also used ao.com and comet before for large appliances -
Thanks all.
Has anyone used John Lewis for this service? I'm not sure if they have their own fitters or outsource to another company. -
@OverlyAnxious according to their information they fit at the same time.
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MarkM88 said:@OverlyAnxious according to their information they fit at the same time.
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@OverlyAnxious maybe an email would help? That way you can ask them whatever you need to know?
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MarkM88 said:@OverlyAnxious maybe an email would help? That way you can ask them whatever you need to know?
Seems less hassle and more likely to get an appropriate response to forum posts. -
Username_removed said:John Lewis use their own people. Like everything else there are mixed outcomes. I found little difference between them and AO.
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I tend to use ao.com following a recommendation and a major let down by Argos. I've never had a problem with them although I've never had an item fitted, its usually just a plug in job.
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