Royal mail — Scope | Disability forum
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.
Please read our updated community house rules and community guidelines.

Royal mail

hass
hass Community member Posts: 193 Courageous
edited January 2022 in Housing and independent living
Hi all
 Happy new year  I hope  everyone  is well?
Some advise needed please. 
Does anyone know about  mail redirection .
Are there any mail that cant be redirected. 
Royal mail were not helpfull.
· Share on FacebookShare on Twitter

Comments

  • hass
    hass Community member Posts: 193 Courageous
     Hi thanks 
    I dont know what to do my situation  is the same 
    Interms of my housing.
    Im having to redirect my mail at a friend's house 
     Should i notify  esa to send correspondents to another address  due to tampering of mail

    I dont think ill get out of this dark place 
    · Share on FacebookShare on Twitter
  • hass
    hass Community member Posts: 193 Courageous
     Thank you 
    Its not an multiple  occapancy 
     The mail is being redirected  from my flat to friends 
    Spoken to housing benifit 
    They daid i can use another correspondence 

    My neighbours are not nice  people unfortunately 

    · Share on FacebookShare on Twitter
  • hass
    hass Community member Posts: 193 Courageous
     Apologies  i think DWP should  be doing things 
    Via email for clients in certain  situations.
    · Share on FacebookShare on Twitter
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,652 Disability Gamechanger
    Hi @hass

    Nice to hear from you again, happy new year! Sorry to hear that you are still in a less than ideal housing situation, and that you are having to make adjustments to the way you receive mail.

    As above, it might be worth contacting the DWP to see if there is anything they can do for you, it's a shame that Royal Mail haven't been able to help.
    Online Community Coordinator

    Concerned about another member's safety or wellbeing? Flag your concerns with us.

    Did you receive a helpful reply to your discussion? Fill out our feedback form and let us know about it.
    · Share on FacebookShare on Twitter
  • hass
    hass Community member Posts: 193 Courageous
     Hi 
    Thank you.
    If i can get through to  esa.




    · Share on FacebookShare on Twitter
  • hass
    hass Community member Posts: 193 Courageous
    Sorry i don't fully understand. 
    Can you send me the case details 
    · Share on FacebookShare on Twitter
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,652 Disability Gamechanger
    Glad to hear that a full email service is coming, thanks for the update @Username_removed :) 
    Online Community Coordinator

    Concerned about another member's safety or wellbeing? Flag your concerns with us.

    Did you receive a helpful reply to your discussion? Fill out our feedback form and let us know about it.
    · Share on FacebookShare on Twitter
  • hass
    hass Community member Posts: 193 Courageous
    Apoligies 
    What about HB 
    Ive spoken to a senior manager before xmas what i remember is he said i could use an alternative  correspondent addresses  and email.
    But the award letter by law has to be posted. 

    · Share on FacebookShare on Twitter
  • poppy123456
    poppy123456 Community member Posts: 49,857 Disability Gamechanger
    hass said:
    Apoligies 
    What about HB 
    Ive spoken to a senior manager before xmas what i remember is he said i could use an alternative  correspondent addresses  and email.
    But the award letter by law has to be posted. 


    HB is down to your Local Authority and not DWP. I can contact my Local Authority for HB and CTR through email, which i've done several times.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
    · Share on FacebookShare on Twitter
  • hass
    hass Community member Posts: 193 Courageous
    Thank you  i know that.
    I much prefer  receiving 
    Imformation  via email.
    So essentially im asking can HB  deal with my requests.
    My  friends not keen on   receiving redirection mail
    She belives it can have an impact  on her credit rating .

    I explained it wouldnt have any bearing on that 
    As far as im aware. 

    · Share on FacebookShare on Twitter
  • woodbine
    woodbine Community member Posts: 10,488 Disability Gamechanger
    hass said:
    Thank you  i know that.
    I much prefer  receiving 
    Imformation  via email.
    So essentially im asking can HB  deal with my requests.
    My  friends not keen on   receiving redirection mail
    She belives it can have an impact  on her credit rating .

    I explained it wouldnt have any bearing on that 
    As far as im aware. 

    You are correct it would have no bearing on her credit "rating", the CRA's wouldn't even be aware it was happening.
    Seasons greetings to one and all 🎄🎅🏻🌲
    · Share on FacebookShare on Twitter
  • hass
    hass Community member Posts: 193 Courageous
    Thank you everyone 
    Ill call dwp next week im quite anxious 
    Shall i say i need future correspondence via email

    Do i do the same for pip

    As i dont want my mail being redirected 
    Back to  the flat

    · Share on FacebookShare on Twitter

Brightness

Categories

Complete our feedback form and tell us how we can make the community better.