Decision waiting times

Joanne99

Been waiting 12 weeks after sending my form back for change in health conditions  I've read some it's not taken that long  maybe  backlogs  still

Tiredmum42

Hi it is taking several months in many cases. I got my son’s forms in July and sent them back August- I’m still waiting for a decision. There’s a big backlog 

calcotti

Before a decision can be made you will probably have to have an assessment and there are still long waiting times. The decision can take up to 3 months after the assessment.

janer1967

Hi and welcome to the community 

Unfortunately you may find itd a lot longerbwait than 12 weeks 

New claims are taking around 10 months to complete and they are a priority 

There is long wait for assessments and huge backlogs 

Joanne99

I was told over phone if they had all the info about the change act I wouldn't  need a ftf  so hopefully  not

poppy123456

Most assessments take place by telephone only some are done face to face. You should expect either of those because paper based assessments are rare. Nothing more you can do but wait.

janer1967

Just be aware that is an putsourced call centre you are calling and they don't always give best advice 

Majority of cases have an assessment which are mainly being done by phone.  Some have a paper based assessment but these are very limited but do happen 

Good luck hope you hear something soon