Remaining politically neutral during General Election 2024


Under guidance from the Electoral Commission and Charity Commission, it's important that Scope remains politically neutral during General Elections.

While we understand that this period will see many passionate discussions and do not want to discourage open discussion, we cannot allow discussions which are purely intended to influence voting.

As ever, please make sure that your comments remain respectful of other people's opinions and keep to our online community house rules.
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Decision waiting times

Options
Joanne99
Joanne99 Community member Posts: 20 Listener
Been waiting 12 weeks after sending my form back for change in health conditions  I've read some it's not taken that long  maybe  backlogs  still

Comments

  • Tiredmum42
    Tiredmum42 Community member Posts: 29 Connected
    Options
    Hi it is taking several months in many cases. I got my son’s forms in July and sent them back August- I’m still waiting for a decision. There’s a big backlog 
  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
    Options
    Before a decision can be made you will probably have to have an assessment and there are still long waiting times. The decision can take up to 3 months after the assessment.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
    Options
    Hi and welcome to the community 

    Unfortunately you may find itd a lot longerbwait than 12 weeks 

    New claims are taking around 10 months to complete and they are a priority 

    There is long wait for assessments and huge backlogs 
  • Joanne99
    Joanne99 Community member Posts: 20 Listener
    Options
    I was told over phone if they had all the info about the change act I wouldn't  need a ftf  so hopefully  not
  • poppy123456
    poppy123456 Community member Posts: 57,038 Disability Gamechanger
    Options
    Most assessments take place by telephone only some are done face to face. You should expect either of those because paper based assessments are rare. Nothing more you can do but wait.

    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
    Options
    Just be aware that is an putsourced call centre you are calling and they don't always give best advice 

    Majority of cases have an assessment which are mainly being done by phone.  Some have a paper based assessment but these are very limited but do happen 

    Good luck hope you hear something soon 
Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.