Remaining politically neutral during General Election 2024


Under guidance from the Electoral Commission and Charity Commission, it's important that Scope remains politically neutral during General Elections.

While we understand that this period will see many passionate discussions and do not want to discourage open discussion, we cannot allow discussions which are purely intended to influence voting.

As ever, please make sure that your comments remain respectful of other people's opinions and keep to our online community house rules.
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Backpayment not received

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BeKind
BeKind Community member Posts: 4 Listener
Hi. I recently became eligible for severe disability premium and got a letter to say £4000 was owed to me. However they were holding this back to see if there was a possible historic overpayment.
I waited a few weeks and have rang ESA & debt management to be told i don't owe anything to any departments, but they can't find the payment. I keep getting told to call back,and passed back & forth, but the backpay i was looking forward to, is lost, and neither ESA or debt management know where it is

Comments

  • woodbine
    woodbine Community member Posts: 12,084 Disability Gamechanger
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    Have you checked they had your correct bank details ?  might be worth checking that with them.

    2024 Election won

  • BeKind
    BeKind Community member Posts: 4 Listener
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    Thanks for your reply & suggestion Woodbine, yes they do have all my correct details. There's been no mention that they've sent me the payment, as both departments think the other is still dealing with it. Very frustrating as it's been 4/5 weeks now. 
  • woodbine
    woodbine Community member Posts: 12,084 Disability Gamechanger
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    Only suggestion I have if this continues contact your MP for their help.

    2024 Election won

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