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Pip- assessment done by a measure management employee?

Cath_123

Hi all.i had a pip review last year and was awarded till 2024,but received a letter for a phone assessment on 15 march it took an hour and half,he told me a thousand people had been picked for this assessment,but I noticed this was done by a measure management employee not a health professional.do any body know what this means plz.

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Alex_Alumni

Hello @Cath_123 and welcome to the community. Thanks for posting your query, I'm afraid I don't have the knowledge to answer it directly. Do you know when you'll hear more about the outcome of the assessment?

I've marked your post as unanswered to help our members share their thoughts with you. If there's anything further we can help with, please do let us know

Alex

MarkM88

woodbine said:
Many assessors aren't health professionals, but are trained in assessing.

Just to point out, assessors are healthcare professionals:

This document sets out the processes to be followed by providers to ensure Health Professionals (HPs) carrying out Personal Independence Payment (PIP) assessments meet the required performance standards, including the requirements around competencies, training, approval audit and complaint handling.

Health Professional Competencies

All HPs recruited for the delivery of PIP assessments (or any parts of these) must meet the following requirements:

• Be an occupational therapist, nurse, physiotherapist, paramedic or doctor

• Be fully registered with the relevant licensing body (doctors must have a licence to practise)

• Have no sanctions attached to registration unless they relate to disability. In individual cases, this requirement may be wavered subject to prior written agreement with DWP

• Have at least 2 years post full registration experience (this refers to either UK registration or equivalent overseas registration for non-UK HPs) or less than 2 years post full registration experience by individual, prior, written agreement with the Department

janer1967

Hi and welcome to the community

I'm afraid I don't know about these 1000 selected for review also you said it was 15th March it's only the 6th today?

Did you fill in any review forms prior to the phone assessment, they normally review 6 months b4 your award ends so seems very strange especially with the huge backlogs they have currently.

Alex_Alumni

Hi @MarkM88 thanks for sharing the document above, just for clarity for the original poster, it comes from the PIP assessment guide part 3 : health professional performance on the GOV.uk website.

This is also mentioned on the Citizens Advice page on PIP assessments, which states:

"A health professional will carry out your assessment - they'll write a report and send it to the DWP."

Many assessors aren't health professionals, but are trained in assessing.

@woodbine could you explain how you came by this information, as it's not accurate?

@Cath_123 did you mean to write 15th March, or did you mean 15th March last year?

Cath_123

janer1967 said:

Hi and welcome to the community

I'm afraid I don't know about these 1000 selected for review also you said it was 15th March it's only the 6th today?

Did you fill in any review forms prior to the phone assessment, they normally review 6 months b4 your award ends so seems very strange especially with the huge backlogs they have currently.

Yes I did fill out the renewal form in June 2021 was renewed til 2024,ihad the phone assessment on the 15 march 2022,and he told me that a 1000 claimant's were chosen for this phone assessment and he would send the information back to dwp.i know it's not long and it's not about the wait although it has made me very worried as I've not heard of anyone else having this,I did ask him how long it would take and he said ,well you still have 12 points for mobility and 10 points for daily care .

poppy123456

Cath_123 said:

janer1967 said:

Hi and welcome to the community

I'm afraid I don't know about these 1000 selected for review also you said it was 15th March it's only the 6th today?

Did you fill in any review forms prior to the phone assessment, they normally review 6 months b4 your award ends so seems very strange especially with the huge backlogs they have currently.

ihad the phone assessment on the 15 march 2022

Do you mean 15th March 2021? because 15th March 2022 hasn't arrived yet, it's only 7th March 2022 today.

Cath_123

Sorry was meant to put 15 February 2022

MarkM88

Absolutely disgraceful moderation. Your allowing inaccurate information!!!!!!

Adrian_Scope

Hi @MarkM88. I'm sorry you're disappointed but we're not "allowing inaccurate information". Woodbine's point has been corrected by yourself and Alex, and Woodbine has then clarified their meaning.

MarkM88

He has not though. His clarification has nothing to do with what he originally said. They are both completely separate areas of the assessment and decision making process. Therefore woodbines comment could be read by someone and think it’s accurate. That’s not fair on anyone.

chiarieds

The community house rules also say,

''Always check that information is correct and appropriate.''

One moderator says some info given was inaccurate, the next removes a comment correcting the inaccurate statement saying, ''keep it friendly.''

Please decide if you want a 'friendly' community where absolutely anything can be said without correction, or not.

MarkM88

Good point also. Which is why moderation needs overhauled. Especially when the whole team contradict each other.

janer1967

One question that op asked What is a measure management employee ?
Does anyone know the answer to help the op and myself understand

Would be more helpful

Adrian_Scope

I'm not sure there has been any contradiction. The information has been corrected, twice. And then clarified further. It's also a commonly held belief and discussing it rather than deleting it can be more productive all round.
The 'keep it friendly' rule is a side issue. I don't think that we can only have an accurate community or a friendly one. Our aim is to have both. Comments were removed because they were unfriendly, off-topic, and broke the house rules. Correcting or challenging someone isn't an issue, the manner in which these corrections or challenges are made persistently is.

That's a really good question @janer1967. I haven't heard of it before and have been unable to find any more information.

@cath_123: letter you received for this review, was it just the same as a regular PIP review letter? Were you asked to fill out another form at all?

MarkM88

@woodbine actually yes, from the age of 25 to 28 I moderated the forums of a very large national organisation and coordinated the service user strategy and development of service user involvement. So I know a thing or two.

Please don’t assume you know everything about me and try to put across what I have to say is not appropriate.

There is lots of room for improvement here but it never seems to be taken on board.

MarkM88

It is friendly. I haven’t been anything but.

chiarieds

Must admit @woodbine - that I also thought your further 'clarification' could be misconstrued. You say, .....'most assessors will have no experience in how a given disability affects you/me/us.'

Speaking only from my personal experience as a long retired physio, then actually they will have insight into many disabilities, & certainly experience with dealing with many, but I'm sure not all. This is why we have Health Care Professionals doing PIP assessments, as they'll understand the likely impact of say rheumatoid arthritis, MS or a stroke on an individual's functional ability to perform the PIP descriptors.

Obviously the claimant has described their problems, which will be looked at in their assessment. If there's some disparity between what they say, & what the HCP knows about the disorder, then any such ambiguity I imagine would be noted.

I think it is correct to emphasise assessments are usually done by a Health Care Professional (HCP), & the DWP Decision Maker as you rightly say is not a HCP; the Decision maker will consider the assessor's report as well as all the info a claimant has provided.

Can I ask @cath_123 if the person you spoke to that was a measure management employee, introduced themselves then you were assessed by another? The only thing I can think, especially with you saying a thousand people had been picked, was that it was possibly something like a time management thing looking at PIP assessments.

Cath_123

The letter I received was an ordinary dwp appointment letter,stayting the time date.only forms I have filled were my renewal forms in june 2021and was awarded til 2024.and received the letter the 7 February 2022 for phone call on the 15 February

jayuk

Cath_123 said:

Hi all.i had a pip review last year and was awarded till 2024,but received a letter for a phone assessment on 15 march it took an hour and half,he told me a thousand people had been picked for this assessment,but I noticed this was done by a measure management employee not a health professional.do any body know what this means plz.

I posted on forum about me receiving a letter for review assessment and I have this on Monday coming up and on the letter it state I've been picked.

My pip not due to end till july 2023,

I've not filled in a review forms, so I'm panicking abit now.

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