Pip automated line

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emma2002x
emma2002x Online Community Member Posts: 5 Listener
Hey everyone hope your morning is going well, I called to ask for a copy of my assessment and the automated line said I’d be paid £334 on the 31st of March, does this mean I’ve been awarded? I’m confused as it has never said this before 😕😕

Comments

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi there 

    Other members have said about getting this sort of message when they call 

    It sounds like you have been given an award but I wouldn't take it for granted you need to wait for the decision letter 

    Have you had any back pay paid into your bank as this in most cases happens before you get the letter if its first time award 
  • calweyadam
    calweyadam Online Community Member Posts: 1 Listener
    Hi @emma2002x congratulations on the good news! May I ask how long before March 7th did you have the text regarding them receiving your assessment? Just wondering for myself as I’ve saw a few people have a decision in 2-3 weeks. Thanks in advance 😊