Hi,
just a quick question, I completed a mandatory reconsideration and went from 0 to 4 points. I’ve now filled in forms for the appeal and had confirmation that DWP should send the courts the pack / bundle by 21st March (I love read tho that they can take longer), I’ve had a phone call this morning from DWP saying they are putting together the appeal pack and wanted to know if anything had changed. I was on the way to a hospital appointment and had 0 info with me so was like…. Nooooo? She asked about my latest appointments with my neuro team and what was happening now, I have latest info. She said thank you and ended the call.
im now confused why they would call me? Is this normal? My understanding was that I’d next get a copy of the bundle and a chance to send info off to the courts as my response? Why would it matter if anything has changed as the condition and info is up to the point of the decision being made (according to my decision letter).
oh, also one last thing. She asked if I was under a memory clinic. I said no, the decision letter said I wasn’t having issues with my memory because I hadn’t been referred to a memory clinic so my neurosurgeon and the memory clinics within the area provided documentation to prove I don’t meet the criteria for referral and that the memory issues are a symptom of my conditions that I struggle with. She then explained that brain fog / memory issues due to a condition isn’t a cognitive impairment according to the DWP and therefore it does not bare any aspect on my claim?
Unfortunately I have no representation as the local organisations near me no longer offer these services.
thank you for reading and sorry if this has been asked before.