Stopping Notifications

Wibbles
Wibbles Community member Posts: 1,984 Trailblazing
in Coffee lounge
I am unable to cancel /stop notifications from being emailed to me
I have removed the ticks from all boxes with no luck 
Any ideas? 
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Comments

  • janer1967
    janer1967 Community member Posts: 21,922 Championing
    This is a ongoing problem with the forum and has been reported on numerous occasions and is being looked into for a resolution 

    There is a workaround but that can be done by admin but it means removing your email from the account and you will get no notification 

    If this is what you want tag in Adrian scope in a message to community@scope.org.uk 
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Hi @Wibbles

    Sorry that you haven't been able to prevent the notifications. Just to clarify, you have unchecked those you no longer wish to receive in the notification preferences section and pressed to save your changes, but you are still receiving those notifications to your inbox?


  • Wibbles
    Wibbles Community member Posts: 1,984 Trailblazing
    edited April 2022
    Ross_Scope said:
    Hi @Wibbles

    Sorry that you haven't been able to prevent the notifications. Just to clarify, you have unchecked those you no longer wish to receive in the notification preferences section and pressed to save your changes, but you are still receiving those notifications to your inbox?


    That is correct 
    I have unticked EVERYTHING and saved it but am still receiving notifications 
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Alrighty, thanks for confirming @Wibbles, I'll pass this on.
  • Lisatho11987777
    Lisatho11987777 Scope Member Posts: 5,874 Championing
    I get the opposite I don't get email notifications now I have problems on commenting on some threads and I have emailed to see when I come off moderation 
  • Sandy_123
    Sandy_123 Scope Member Posts: 56,494 Championing
    edited May 2022
    Hi are we any nearer to resolving this issue on notifications? I have ticked boxes and still getting notifications. I don't mind getting them, but not like 30 on 1 post within the hour. The only thing I can do is block scope emails all together until its resolved. Tryed everything else, used to be able to click off enabled feature on posts.
  • bg844
    bg844 Community member Posts: 3,883 Championing
    I have reported all of Scope’s emails spam on my Gmail until this issue is fixed. I didn’t mind when I only got the odd one. 
  • Sandy_123
    Sandy_123 Scope Member Posts: 56,494 Championing
    Good idea, i dont mind but when it's 1 after the other on 1 thread. All I hear is ping ping ping. Don't want to silence my emails. 
  • janer1967
    janer1967 Community member Posts: 21,922 Championing
    This has been going on far too long now it was last year the issue started 
  • Laura442
    Laura442 Community member Posts: 54 Connected
    I have unticked all my boxes that hasn't worked. I have tried to block the email address through hotmail that hasn't worked. I almost missed an important email yesterday as I had nearly 50 notifications in my email yesterday. How can I stop this please? thanks x
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    Hello @Laura442 I'm sorry to hear about your issues with email notifications, it's an ongoing problem and we are working with the forum platform provider to try and resolve it. 

    I can look into unticking email notifications for you, are there any types of notifications you'd still like to receive, or shall I untick them all for you?
  • Laura442
    Laura442 Community member Posts: 54 Connected
    I have unticked all of them in my profile but if you can do that on another system please do x
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    Thanks for confirming @Laura442, see how you get on now, and let us know if you're still having any issues :)
  • Wheezy
    Wheezy Community member Posts: 18 Connected
    Sorry to jump onto this thread @Alex_Scope I am having the same issue. I have unticked everything but still get numerous emails a day. Can you turn mine off please?
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    That's okay @Wheezy I've had a look for you, let us know if you still experience any issues with notifications :) 
  • Biblioklept
    Biblioklept Community member Posts: 5,167 Championing
    @Alex_Scope I don't know if this is just me but my notifications thing won't load at all today. It did fine yesterday and sometimes it is slow to show anything but today it just sits circling like this. Is it just me or something I am doing wrong?? 
  • leeCal
    leeCal Community member Posts: 7,537 Championing
    edited June 2022
    My notification bell just cycles when I click on it! 
    Just started doing it today.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    I'm having the same issue @Biblioklept so I shall pass it on to the relevant members of the team, thanks for flagging it! 
  • Biblioklept
    Biblioklept Community member Posts: 5,167 Championing
    edited June 2022
    Sorry it's happening to others as well as me
  • Wibbles
    Wibbles Community member Posts: 1,984 Trailblazing
    Perhaps Scopes PC needs a reboot ?

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