Does calling DWP for pip update affect the outcome

nikkinoo80

Hi, can i ask if calling DWP for an update on pip claim can affect the outcome of decision, i have called a few times and worrying even more now

poppy123456

No it doesn’t, not sure why you think it would. When ringing PIP you’re ringing a call centre, not DWP itself.
However, I know how much anxiety waiting causes but ringing them all the time doesn’t help you. It’s not going to make the decision come any quicker.
Try to think of something else, while you wait because a decision could take anything up to 12 weeks, sometimes longer.

nikkinoo80

Thank you Poppy, I read on another discussion that calling affects the decision, to be honest i think im just over thinking everything, thanks again

poppy123456

Where ever it was that you read that, it’s ridiculous and not true. 

nikkinoo80

woodbine said:

It will have no affect on the outcome at all, but look at it this way, if everybody made several calls per claim little work would get done and those trying to call to start new claims would never get through on the phone, it takes long enough as it is.
Have you been assessed and waiting for a decision? if so it can take between 2-12 weeks.

Yes i had my assessment on the 2nd march, then a follow up a week later, i have a copy of my report but some things were not right which is why i am worried, i have called once per week for the past 3 weeks

nikkinoo80

poppy123456 said:

Where ever it was that you read that, it’s ridiculous and not true. 

On here lol

calcotti

nikkinoo80 said:.. i have called once per week for the past 3 weeks

That isn't going to speed up the decision and, as woodbine says, is jut clogging up the phone lines.