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Pip assessment confirmation text not received

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Keenajackson77
Keenajackson77 Community member Posts: 20 Listener
edited April 2022 in PIP, DLA, and AA
Hi everyone,
I had my phone assessment almost 2 wks ago and I’ve not had a text confirming that my report has been received yet. Does it usually take this long? 
I feel it’s bad news and it’s making me extremely anxious. 
Regards. 

Comments

  • poppy123456
    poppy123456 Community member Posts: 56,951 Disability Gamechanger
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    It doesn't mean anything other than it may not have been returned, which is why you've not received a text.
    Sometimes a report is chosen for audit, if this happens it delays the process of them returning it to DWP because it won't be returned until the audit has been completed. It's nothing for you to worry about, it's for them to check the assessment provider did their job correctly.

    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Keenajackson77
    Keenajackson77 Community member Posts: 20 Listener
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    Ok, thank you. 
    I appreciate your advice. 
    Many regards. 
  • audrey78
    audrey78 Community member Posts: 26 Connected
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    Ok, thank you. 
    I appreciate your advice. 
    Many regards. 
    I never received the text but I got the wee have everything wee need to make a decision letter so not sure if they send everyone that text I wouldn't worry did u request your assessment report?
  • Keenajackson77
    Keenajackson77 Community member Posts: 20 Listener
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    Oh I see. Maybe that’s the case then. 
    No, I’ve not requested the assessment report, I’ve seen that others have but I’m too anxious to call and ask for it. 
  • poppy123456
    poppy123456 Community member Posts: 56,951 Disability Gamechanger
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    Seeing the report causes a lot of people to be even more anxious, even if the report is good. For this reason it's not always the best idea to request it.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Keenajackson77
    Keenajackson77 Community member Posts: 20 Listener
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    Yes, I’d rather not see it. 
    It’s just a waiting game isn’t it. 
    May I also ask, when you say ‘audit’ what does that actually mean. I’m sorry I’m just so lame in all his. 

  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,561 Disability Gamechanger
    edited April 2022
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    You're not lame @Keenajackson77 it's okay not to know everything, especially if it's all new to you :)

    I hope you won't have too long a wait, and do whatever you feel most comfortable with about the report. 

    An audit is an assessment that's done at random, to check if the way things are being done is up to scratch. In this case poppy was referring to an audit, or check, on the way reports are done. It would assess the reporters, or the process of reporting, not the people the reports are about.

    Lots of reports might be selected at random to look at. It's something the DWP do, mainly to see if standards can be improved. Does that makes sense?
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  • Keenajackson77
    Keenajackson77 Community member Posts: 20 Listener
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    Yes makes sense now, thank you Alex. 
    It’s all very daunting so I’d rather not request report. 
    I know from reading other notes on here that times will vary in receiving confirmation. So I’ll not worry myself in to a panic. 
    Many thanks.  
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,561 Disability Gamechanger
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    Any time @Keenajackson77 :)

    Please do reach out if anything comes up in the meantime, and I wish you all the best for a successful PIP application.
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  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
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    Keenajackson77 said: May I also ask, when you say ‘audit’ what does that actually mean. I’m sorry I’m just so lame in all his. 
    Before being issued o DWP reports are sometimes checked internally at the assessment providers as a means of quality control . That is known as an audit. Unfortunately it delays the sending of the report to the DWP.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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