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On the beach

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janer1967
janer1967 Community member Posts: 21,964 Disability Gamechanger
edited April 2022 in Coffee lounge
Hi 

I just wanted to share with you the positive experience we have had so far booking a holiday with On the Beach 

There was quite a few disabled accessible hotels to pick from 

When we booked online it asked if there were any special needs requirements eg accessible room , airport and in flight assistance 

The next day we had a call to ask more details about our requirements so they could contact the airline and hotel to make sure they could meet our needs 

Very impressed so far obviously we haven't been yet but I was impressed with service so far 

The hotel we selected even hires out wheelchair or power chairs or mobility scooter 

I know how hard it can be to find accessible holidays and it wasn't a company I had even thought of using with them not being a specialist disabled company 
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  • leeCal
    leeCal Community member Posts: 7,550 Disability Gamechanger
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    Sounds great @janer1967 and I’m sure a lot of people will be interested to learn about them too.

    “This is my simple religion. No need for temples. No need for complicated philosophy. Your own mind, your own heart is the temple. Your philosophy is simple kindness.” 
    ― Dalai Lama XIV

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  • SueHeath
    SueHeath Community member Posts: 12,420 Disability Gamechanger
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    I bet a lot of our friends would be interested to hear this @janer1967 xx
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  • Sandy_123
    Sandy_123 Scope Member Posts: 51,849 Disability Gamechanger
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    Sounds good 
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  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,562 Disability Gamechanger
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    Thanks so much for sharing your positive experience so far @janer1967

    It definitely sounds like you're being supported by On The Beach, where are you off to on holiday? :)
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  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    We are going to benidorm for Christmas 

    Main reason we picked there was I've not been abroad since becoming disabled and its recognised as the most accessible resort in Spain . It also stays open all year so maybe we can get a good old turkey dinner on Christmas day 
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  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,562 Disability Gamechanger
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    Wow, that'll be quite a different Christmas! I hope you have a wonderful time when you do go :)
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  • bg844
    bg844 Community member Posts: 3,887 Disability Gamechanger
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    I too always use On The Beach for European bookings, as do my family. I find the website simple and informative and recently one of my family members flights got cancelled so they refunded the whole holiday within 3 days. I’d personally rather pay a little more just to use them with how many times they’ve been good for me.
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  • Siwheels73
    Siwheels73 Scope Member Posts: 746 Pioneering
    edited May 2022
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    My wife and I have used On the Beach several times, and have been very impressed each time!
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  • bg844
    bg844 Community member Posts: 3,887 Disability Gamechanger
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    Just booked a holiday with them for the 12th-20th June. Brilliant! Got a booking confirmation within 5 minutes (I got a pending email prior to this). Just hope Manchester Airport has calmed down by then but I’ve booked FastTrack anyway so that should see me through a little quicker.
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  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    @bg844 are you going anywhere nice I would hope the airports are bit better by then 
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  • bg844
    bg844 Community member Posts: 3,887 Disability Gamechanger
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    Me too, I’m off to Tenerife. Was going to book for a day later on the Monday but travelling Sunday knocked £50 off. Going with a close friend of mine who is having an operation 2 weeks later so it’s his last chance to get away for at least a year the GP said. 
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  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    @bg844 that's great 
    I've been couple of times to tenerife there are some lovely resorts you will have a great time 
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