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Hi to all. Feeling let down by 111 and the hospital

Sparklebright63 Scope Member Posts: 182 Courageous
Hi everyone,

Yesterday morning I was looking after 2 of my grandchildren and I didn't feel well I looked at my watch and and my phone and it said aterial fibrillation so I went to lay down for a bit then it started again so I told my daughter when she came to pick up grandkids and she told my other daughter who said I should phone 111 which I did took 3/4 of an hour to get through told them my symptoms shortness of breath lightheadness dizzy  racing heartbeat ect they took 4.5 hours for them to come out took me to hospital had ecg said it was ok and sent me home at 1.30 in the morning still not any better they did not take me seriously
I feel I was let down by them and the hospital as always I have a arterial claudification and all the symptoms above I am waiting to see a cardiologist but my appointment hasn't arrived yet.
So what was the point In taking me just to be sent home in lots of pain ect.



  • Tori_Scope
    Tori_Scope Scope Posts: 12,505 Disability Gamechanger
    I'm sorry to hear that you were sent home, and felt as though they didn't take you seriously @Sparklebright63. I think this is something a lot of people have experienced, unfortunately, so you're certainly not alone in feeling that way. 

    From looking at the NHS page on atrial fibrillation, it seems like you did the right thing by calling 111:

    See a GP or call 111 if:

    • you have chest pain that comes and goes
    • you have chest pain that goes away quickly but you're still worried
    • you notice a sudden change in your heartbeat
    • your heart rate is consistently lower than 60 or above 100 (particularly if you're experiencing other symptoms of atrial fibrillation, such as dizziness and shortness of breath)

    It's important to get medical advice to make sure it's nothing serious.

    Urgent advice

    Call 999 if:

    You have sudden chest pain that:

    • spreads to your arms, back, neck or jaw
    • makes your chest feel tight or heavy
    • also started with shortness of breath, sweating and feeling or being sick
    • lasts more than 15 minutes

    You could be having a heart attack. Call 999 immediately as you need immediate treatment in hospital.

    Were you given any indication on how long it might be until you receive information about an appointment with the cardiologist? 

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  • SueHeath
    SueHeath Community member Posts: 12,420 Disability Gamechanger
    So sorry to hear this @Sparklebright63 i've heard a lot about this sort of thing it's flipping rubbish so frustrating - getting like the Doctors.
  • Sparklebright63
    Sparklebright63 Scope Member Posts: 182 Courageous
    Hi to you,

    It has just come up on my phone again aterial fibrillation I just don't understand it as my heart rate is 79 beats its not even a high heart rate I I don't feel as bad a yesterday
    But can still tell its the same thing.
    I thought the NHS are supposed to care for people dosnt seem like it to me at all.

  • Sparklebright63
    Sparklebright63 Scope Member Posts: 182 Courageous
    Hi to all,

    No indication of when cardiology appointment will actually be happening yet at all.

  • Sandy_123
    Sandy_123 Scope Member Posts: 52,628 Disability Gamechanger
    Hi @Sparklebright63 if you don't feel well or are worried regardless of what hospital did, you can ring 111 again or 999.  
  • Sparklebright63
    Sparklebright63 Scope Member Posts: 182 Courageous
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