Dropped Kerb. Are the council legally obliged to provide a dropped kerb to allow access to the PO?

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Wibbles

I have been trying to get the local council to install a dropped kerb by the local post office for almost five years !

The reason being that, whilst the PO have put a dropped kerb on their side of the road (cross road junction with minor roads all round) - there is no matching dropped kerb on my side
To get my wheelchair across the junction involves me dropping on to the road over 100 yards further back up my road and negotiating parked cars and traffic for the distance from the nearest dropped kerb - to the junction and back again
The council have told me that due to finances -  they were unable to provide what I

need to get to the post office safely...Are the council legally obliged to provide a dropped kerb to allow me to access the PO ?

Any advice welcome

Sue_Alumni

Good afternoon @Wibbles,

I'm so sorry that no-one has been able to give the advice you asked for.  I must admit that I haven't had much success either It does seem strange that if there is a dropped kerb on one side of the street that there isn't one on the other side of the street. 

Have you been in touch with your local councillor or MP.  The  guidance contained in the document Inclusive mobility (publishing.service.gov.uk) sets out the requirements on service providers and paragraph 3.13 deals with dropped kerbs. If you haven't already done so you might want to consider contacting your MP and point out that the Council/ Highways authority are not complying with the requirements set out in this document and see whether they can help to resolve the situation.