Hi, my name is kazzamoon! Is it normal for them to use texts to confirm award?

kazzamoon

Hi i applied for PIP in Jan 22 ihad my telephone assessment in April and the day after received a text from DWP saying they had received my report and it could take up to eight weeks for a decision . Today 10 june recieved a text to say i have been awarded PiP and a letter has been sent and will recieve within two weeks with details is it normal for them to use texts to confirm award?

poppy123456

Hi,

In the past week it seems like they're now sending texts if you've been awarded as we've had quite a few members here that have received the same text. So yes, it's a new normal.

Any money owed is usually received into your bank before you receive the decisions letter.

Biblioklept

wonder if it's to try and stop as many peopl calling for updates it's a good move. 
Happy you have been awarded @kazzamoon!!

Tori_Scope

Congratulations on your outcome @kazzamoon Are you feeling a bit more relaxed now you know you have an award? 

kazzamoon

Tori, i have been so anxious the whole 6 months so yes i am relieved that i got an award and i can now relax and get on with my life . Just to say good luck to everyone going through this process because it is a very intense experience and i cant imagine what it must be like to be turned down because it looks like a hard fight to win ! This group is needed by many so well done for allowing people to support each other! Well done 👏

Tori_Scope

That's great to hear @kazzamoon I hope that you'll stick around on the community to support and chat to others!