Hi, my name is kazzamoon! Is it normal for them to use texts to confirm award? — Scope | Disability forum
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Hi, my name is kazzamoon! Is it normal for them to use texts to confirm award?

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kazzamoon
kazzamoon Community member Posts: 2 Listener
edited June 2022 in PIP, DLA, and AA
Hi i applied for PIP in Jan 22 ihad my telephone assessment in April and the day after received a text from DWP saying they had received my report and it could take up to eight weeks for a decision . Today 10 june recieved a text to say i have been awarded PiP and a letter has been sent and will recieve within two weeks with details is it normal for them to use texts to confirm award?
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  • poppy123456
    poppy123456 Community member Posts: 54,691 Disability Gamechanger
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    Hi,

    In the past week it seems like they're now sending texts if you've been awarded as we've had quite a few members here that have received the same text. So yes, it's a new normal.
    Any money owed is usually received into your bank before you receive the decisions letter.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • Biblioklept
    Biblioklept Community member Posts: 4,682 Disability Gamechanger
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    wonder if it's to try and stop as many peopl calling for updates it's a good move. 
    Happy you have been awarded @kazzamoon!! <3
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  • Tori_Scope
    Tori_Scope Scope Posts: 12,496 Disability Gamechanger
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    Congratulations on your outcome @kazzamoon :) Are you feeling a bit more relaxed now you know you have an award? 
    National Campaigns Officer, she/her

    Check out our Playground Accessibility Map
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  • kazzamoon
    kazzamoon Community member Posts: 2 Listener
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    Tori, i have been so anxious the whole 6 months so yes i am relieved that i got an award and i can now relax and get on with my life . Just to say good luck to everyone going through this process because it is a very intense experience and i cant imagine what it must be like to be turned down because it looks like a hard fight to win ! This group is needed by many so well done for allowing people to support each other! Well done 👏
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  • Tori_Scope
    Tori_Scope Scope Posts: 12,496 Disability Gamechanger
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    That's great to hear @kazzamoon :) I hope that you'll stick around on the community to support and chat to others! 
    National Campaigns Officer, she/her

    Check out our Playground Accessibility Map
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