Change in Circumstances LCRWA

Lostandconfused

Hi

I was awarded LCWRA back in September last year. 

I was on a joint UC claim with my child's father. He doesn't want to live with us anymore and has split from me. We are currently on a joint tenancy in social housing but I'm on the housing register to move. 

He went onto the UC online portal and registered a change of circumstances to say we are no longer together. I was then asked to confirm my details, housing costs, child details etc... I did this. Now the system seems to be implying that I've lost my LCRWA and need to supply fit notes again. 

I'm so worried and confused. I don't understand why it looks like that as nothing health related has changed. It has also removed all my journal entries relating to the joint claim in which I was granted the LCWRA - I do have a separate screenshot of the award letter. 

Thanks for reading. Any advice or calming words welcome. 

poppy123456

When you report a change of circumstances like this i think its normal that you loose all your journal entries and your past statements. Put a message onto your journal and tell them that you were found to have LCWRA last September. Tell them you have a screenshot of the award letter. I'm not sure if you can add the screenshot to your journal, it's not something i've ever done.

Lostandconfused

Thanks Poppy. I will do that. 

calcotti

poppy123456 said:

When you report a change of circumstances like this i think its normal that you loose all your journal entries and your past statements.  

I think it is effectively a new claim so all information related to the 'previous' claim is lost. It's very unsatisfactory.

poppy123456

calcotti said:

poppy123456 said:

When you report a change of circumstances like this i think its normal that you loose all your journal entries and your past statements.  

I think it is effectively a new claim so all information related to the 'previous' claim is lost. It's very unsatisfactory.

Yes, i suspected that. It's a good thing that there's a screenshot of the WCA decision, which is very good thinking on the OP part.

calcotti

poppy123456 said:...very good thinking on the OP part. 

Indeed!

Lostandconfused

You are right. It is so unsatisfactory.

It's weird because a. surely we have a right to that information in case we need it and b. I read that if any person is made to have a new claim, it's the person who reported the change, which happened to be him... so it's quite odd.

They have kept my original assessment period and payment date. So that is also quite confusing, although I'm hoping it's  good sign. I can't afford to lose the extra money I was getting due to the LCWRA nor face having to sort the form again... wait for the 3 months to be over etc. 

poppy123456

Keeping your original assessment period and payment day is correct. Your LCWRA should continue because you have proof, if you didn’t then it maybe a different story.

calcotti

Lostandconfused said:  I read that if any person is made to have a new claim, it's the person who reported the change, which happened to be him... so it's quite odd. 

I don't think it is a new claim - but the computer system treats it as such which is why I said 'effectively' a new claim.

calcotti

Biblioklept said:

I've seen before that they say they have to wipe old statements and journal entries because of data protection, they contain information about someone (ex) that is no longer part of your claim. 

That does make sense.