Access for wheelchair user in a pub.

AJG

"Hello. I visited a pub in which said it was wheelchair accessible but it was not. There were steps with no ramps and no accessible toilet. I want to signpost them to clear help and information on the regulations. What would you recommend please?"

Biblioklept

I see so many news articles and videos of places saying they are accessible and just aren't, or they think having just a ramp to the front desk or something makes them accessible forgetting the rest of the place. It must be so upsetting to take time to visit a place that claims to be accessible and isn't at all. I don't know if there are regulations on it, I'd hope so, but I hope someone can help you with more information

littleacorn

I came across the same thing last week. Went out of my way to go to a certain pub only to find disabled toilet but no ramp to sit outside on a beautiful day. So disappointing and unfair!

Sandy_123

@AJG

https://www.citizensadvice.org.uk/law-and-courts/discrimination/what-are-the-different-types-of-discrimination/duty-to-make-reasonable-adjustments-for-disabled-people/

Tori_Scope

I also found the link posted by sandy_123 above @AJG @littleacorn. Have you taken a look? 

Curt

As service provider the pub should be wheelchair accessible under The Equalities Act 2010 . "Equalities Act requires service providers to make reasonable adjustments for disabled people by removing barriers that could stop individuals from accessing and using goods and services" -https://www.rapidramp.co.uk/product-news/what-does-dda-stand-for &nbsp;<br><br>I hope this helps