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Access for wheelchair user in a pub.

AJG
Community member Posts: 2 Listener
"Hello. I visited a pub in which said it was wheelchair accessible but it was not. There were steps with no ramps and no accessible toilet. I want to signpost them to clear help and information on the regulations. What would you recommend please?"
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Comments
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I see so many news articles and videos of places saying they are accessible and just aren't, or they think having just a ramp to the front desk or something makes them accessible forgetting the rest of the place. It must be so upsetting to take time to visit a place that claims to be accessible and isn't at all. I don't know if there are regulations on it, I'd hope so, but I hope someone can help you with more information
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I came across the same thing last week. Went out of my way to go to a certain pub only to find disabled toilet but no ramp to sit outside on a beautiful day. So disappointing and unfair!
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As service provider the pub should be wheelchair accessible under The Equalities Act 2010 . "Equalities Act requires service providers to make reasonable adjustments for disabled people by removing barriers that could stop individuals from accessing and using goods and services" -https://www.rapidramp.co.uk/product-news/what-does-dda-stand-for
<br><br>I hope this helps
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