I received my assessment back today, with no points. Anyone else ever got no points?

Anglill

Hi everyone 
been an avid watcher
received my pip assessment back today, with no points
i really can’t believe this. All the important points have been missed out of the report!!
tried to call them, on hold for one and half hours
has anyone else ever got no points? Can’t believe it!!! Had a stroke and left disabled, along with other health issues

poppy123456

The assessment report is not the decision. Before the decision is made the decision maker will look at everything you sent as well as the report.

They do mostly go with the recommendations but it has been known for them to go against it.

Once the decision is made if you're not happy you can challenge that by first requesting the Mandatory Reconsideration (MR)

Tori_Scope

Welcome to the community @Anglill  

Just to let you know, I've moved your post into our PIP category, and tweaked the title, so that other members can find it more easily. 

I'm sorry to hear that you may not have scored any points. Just to check, is it the assessor's report you received? As poppy123456 has explained, this isn't the final decision, so you'll have to wait for your decision letter to see what you've been awarded. 

We've definitely had other members post on the community who've scored 0 points on their initial claim, so you're not alone.

If you'd like to challenge the decision after receiving your decision letter, you can ask for an MR. You can read more about that on the Turn2Us website. If you decide to do this, I'd encourage you to re-read the PIP descriptors (pipinfo.net) to make sure that you provide the most relevant examples you can.

How do you feel your assessment went? 

Anglill

Just want to add I never got through to them on phone

calcotti

Lots of people get no points (and some then go on to get an enhanced award of both components at tribunal).

Anglill

Thanks for welcome
I thought the assessment went ok. It was the final decision letter I received. There was all sorts of information missed out. And some things said that I never said, or was exaggerated.
to be honest I am shocked.
I will appeal, onwards and upwards.

L_Volunteer

How frustrating that you never managed to get through to them on the phone @Anglill. Do you know when you might feel able to try and get through to them on the phone again - if you still need to? 

Thanks for your positive feedback. Glad to hear you thought the assessment went ok. It sounds a bit disappointing that you received those things in the final decision letter though. How are you feeling about the idea of appealing?

Please don't hesitate to let us know if we can do anything to support you through the appeal process or if you have any questions we might be able to answer. We are all here for you and you don't have to face this, or anything else, alone if you don't want to 

Anglill

Thanks so much
i will try to call them again tomorrow 

calcotti

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Tori_Scope

I had my phone call today after nine months waiting since Aug 2021 I was not allowed to say most of what I wanted to do, I kept getting cut off on what I wanted to say

I'm sorry to hear that you felt you were being cut off during your assessment @Mark_Norville. Assessors should be respectful, and listen to what you have to say, while ensuring they get the information they need. 

It does help to include dates on when today is, we are not mind readers. 

I do understand what you mean here. That being said, you can check when a post or comment was made by looking to the left of the comment and finding 'posted:' underneath the member's rank. I hope that helps   

Have you been able to look into the appeals process yet @Anglill?