'Bully Boys' called today at home - Social Services & Council Benefit Officer

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Comments

  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    It sounds really frustrating @racyguy. Well, I am here with a listening ear if you want to talk things through further with us.

    Sometimes just sharing what is going on can be helpful. If that's the case, I am here for you and know many others are here for you too  :)
  • tifo
    tifo Online Community Member Posts: 135 Contributor
    racyguy said:

    The conversation started with the Social Worker saying that he had concerns about my welfare and that he had tried to contact me by telephone. I told him that my welfare is none of his business, I have all of my marbles. He then asked if he could talk to my wife. I refused him as she was having a bath upstairs. The Council guy then wanted to know why I had recently closed down a CT Support claim and that he was aware that I was having problems with my CT account. There was never a CTS claim - I closed a Pension Credit claim. He then asked me why had I not made a CTS claim. That was my business not theirs. Then he asked if I would give him details of our income and he could complete a claim now.
        
    I'm confused, they may have been trying to help but there's no lawful requirement to apply for CTS if you don't want to?
  • racyguy
    racyguy Online Community Member Posts: 560 Empowering
    tifo said:
    racyguy said:

    The conversation started with the Social Worker saying that he had concerns about my welfare and that he had tried to contact me by telephone. I told him that my welfare is none of his business, I have all of my marbles. He then asked if he could talk to my wife. I refused him as she was having a bath upstairs. The Council guy then wanted to know why I had recently closed down a CT Support claim and that he was aware that I was having problems with my CT account. There was never a CTS claim - I closed a Pension Credit claim. He then asked me why had I not made a CTS claim. That was my business not theirs. Then he asked if I would give him details of our income and he could complete a claim now.
        
    I'm confused, they may have been trying to help but there's no lawful requirement to apply for CTS if you don't want to?
    Yes, they may well have had my welfare in mind. Why not claim Council Tax Support? The simple answer to that is that the system is no different to that for Pension Credit.
    The requirements for both are the same reporting all changes in income as and when they happen. The work that I would have to do to comply is far too stressful.

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