PIP Need help

jamie2471
jamie2471 Online Community Member Posts: 104 Connected
edited July 2022 in PIP, DLA, ADP and AA
Hello I phoned the pip line it's been over a month they say my case is highlighted its been seen by the case manager but still waiting for further evidence from Doctors I phoned the doctors and they said no information is requested from pip what is happening someone please help I've been phoning many times to pip and they always say further information is requested until then no decision will be made I don't know what to do 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Decision timescales are between 2-12 weeks, backlogs are just part of the reason a decision can be delayed. 
    I realise it’s very stressful waiting but you’ve done everything you can for now and all you can do is wait. 
    I think ringing them up all the time doesn’t help with anxiety. Try to concentrate on something else. Once the decision is made you will be sent the decision letter.
  • jamie2471
    jamie2471 Online Community Member Posts: 104 Connected
    Decision timescales are between 2-12 weeks, backlogs are just part of the reason a decision can be delayed. 
    I realise it’s very stressful waiting but you’ve done everything you can for now and all you can do is wait. 
    I think ringing them up all the time doesn’t help with anxiety. Try to concentrate on something else. Once the decision is made you will be sent the decision letter.
    Hello sorry for asking this again I phoned pip again at 3 today and they said the decision maker is waiting for GP factual report its been over a month now and what is that and I already had my assesment but CM is making things difficult I really think they want to reject my application and not award me pip the paper based report is really good I guess that's the reason why there asking for further from doctors when they don't even know how I be on a daily and my carers does everything for me I just want to ask can they reasses and do another assement if my doctor dosent give them the report or will they make a decision without if they don't receive it I just think the cm is making things difficult I submitted evidence from the start already and now they wanna ask my doctor all these things which he wouldn't know howni be on day to day 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    A factual report is where they ask your GP for information about your conditions. There's some information here. https://www.gov.uk/government/publications/dwp-factual-medical-reports-guidance-for-healthcare-professionals/dwp-medical-factual-reports-a-guide-to-completion
    It's impossible to speculate anything at this stage.
    If you've only been waiting 4 weeks since the report was returned to DWP then that's not long at all. Decisions can take anything up to 12 weeks. I know it's stressful but please try to think of other things to try to distract yourself, there's nothing more you can do until you have that decision.


  • jamie2471
    jamie2471 Online Community Member Posts: 104 Connected
    A factual report is where they ask your GP for information about your conditions. There's some information here. https://www.gov.uk/government/publications/dwp-factual-medical-reports-guidance-for-healthcare-professionals/dwp-medical-factual-reports-a-guide-to-completion
    It's impossible to speculate anything at this stage.
    If you've only been waiting 4 weeks since the report was returned to DWP then that's not long at all. Decisions can take anything up to 12 weeks. I know it's stressful but please try to think of other things to try to distract yourself, there's nothing more you can do until you have that decision.


    It's been 8 weeks so far since they've received my written report and the factual report was requested from my doctors on the 2nd June and still doctor hasn't responded and I phoned today doctors and they r saying they haven't had anyone to request this information I am so confused about this what can I do ? if they don't get it do they still make decision within 12 weeks? 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    I can’t tell you when a decision will be made. Sometimes it can take longer than 12 weeks. The timescales are only a guide. 
  • jamie2471
    jamie2471 Online Community Member Posts: 104 Connected
    I can’t tell you when a decision will be made. Sometimes it can take longer than 12 weeks. The timescales are only a guide. 
    Ok thank you